You are a confident and engaging facilitator who understands the importance of developing capable, resilient and well-supported teams. With a strong background in human services and a practical understanding of trauma-informed approaches, you can adapt your delivery to suit a variety of audiences and learning needs.

To be successful in this role, you will have:

• Certificate IV or higher in Training and Assessment or a related field.
• Current TCI Trainer/Assessor certification, or eligibility and willingness to obtain or renew certification upon commencement.
• Extensive experience delivering training within community services, youth work, child protection, human services or therapeutic residential settings.
• Demonstrated experience facilitating training across multiple areas, such as induction, compliance, safety or leadership development.
• Strong knowledge of trauma-informed practice, behaviour support, crisis prevention and de-escalation strategies.
• Proven ability to coach, mentor and assess staff competency in complex and challenging environments.
• Excellent communication, interpersonal and facilitation skills, with the ability to engage diverse audiences.
• Strong organisational skills and confidence using Microsoft Office and digital learning systems.
• A genuine commitment to culturally responsive practice and supporting positive outcomes for First Nations peoples and communities.
•