Trainer (Beauty Therapist) at FACEGYM

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

06 Aug, 26

Salary

0.0

Posted On

08 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facial Sculpting, Skincare Knowledge, Retail Sales, Customer Service, Client Retention, POS Systems, Zenoti, Communication Skills, Rapport Building, Health & Safety Standards, Consultation, Aftercare

Industry

Health;Wellness & Fitness

Description

Our Brand FACEGYM is the first of its kind - a unique facial fitness experience dedicated to boosting confidence. Think of us as a complete workout for your face. We combine sculpting techniques with high-performance skincare, innovative tools, and cutting-edge technology to tone and tighten the 40+ muscles of the face, helping deliver real, visible results. Based in Central London, we are now a fast-growing global brand, operating across the UK and USA, with exciting expansion into new international markets. Job Summary You will work across all our Central London locations, including Notting Hill, St John’s Wood, King’s Road (Chelsea), Coal Drops Yard (King’s Cross), Selfridges London, Space NK Covent Garden, and Canary Wharf. In this role, you will deliver high-quality facial workouts while driving exceptional customer experience, sales, and client retention within the studio. You will also promote FACEGYM services and retail offerings, ensuring every client receives a 5* experience from start to finish. Key Duties & Responsibilities Deliver all workouts in line with FACEGYM protocols Promote and sell FACEGYM workouts, products, and homecare both in-studio and front of house Deliver exceptional customer service at every stage of the client journey Use strong communication skills, body language, and rapport-building techniques to adapt to different client needs Confidently overcome selling challenges and create engaging retail experiences Meet and exceed individual sales targets and KPIs Maintain clean, organised, and fully stocked workstations in line with Health & Safety standards Maximise retail opportunities and drive client retention Operate POS systems, tills, and booking systems (Zenoti) efficiently Maintain up-to-date knowledge of skincare, products, and treatments Communicate effectively with the team and management to ensure smooth studio operations Maintain high standards of personal hygiene and professional presentation Take full ownership of the client journey—from consultation through to treatment, aftercare, and checkout Person Specification NVQ Level 3 Beauty Therapy qualification or equivalent Experience in beauty, retail, or spa environments Strong customer service and sales skills Confident communicator with strong interpersonal skills Positive, adaptable, and able to stay calm under pressure Self-motivated with a proactive, hands-on approach Team player with a professional and engaging attitude Able to stand for extended periods (6–8 hour shifts) Fully flexible to work weekdays and weekends Our Perks Generous commission on retail and services Exclusive discounts for you, friends, and family on FACEGYM services 50% discount on FACEGYM products Additional day of holiday for each year of service Access to a confidential employee assistance programme Why FACEGYM? Work for an innovative, fast-growing global beauty brand Be part of a high-energy, results-driven team Gain world-class training in a unique concept Build a rewarding career with real earning potential Equal Opportunity Employer FACEGYM is proud to be an Equal Employment Opportunity employer. We are committed to building a diverse and inclusive workplace and making employment decisions based on merit, qualifications, and business needs. We do not discriminate on any protected characteristic under applicable federal, state, or local laws, and we are committed to providing reasonable accommodations for qualified individuals.

Responsibilities

Deliver high-quality facial workouts according to brand protocols while driving sales of products and services. Manage the full client journey from consultation to checkout to ensure a 5-star customer experience.