JOB DESCRIPTION:

• Primary Classroom Trainer for multiple applications
• Maintains the physical classroom spaces to make sure they present a professional and friendly environment.
• Responsible for training materials upkeep, making sure that everything is ready and available when end users come to class.
• Work with different skill levels of adult learners
• Manage training schedules
• Conduct user needs assessment and evaluate knowledge retention
• Assist in the creation of tools to make the process more efficient and accurate
• Protects data integrity and validity
• Follows policies and procedures to respect the internal or external client’s expectations
• Comply with company policies regarding attendance and dress code

ADDITIONAL REQUIREMENTS:

• Ability to collaborate with management team
• Ability to meet deadlines on a recurring basis
• Ability to report training data to relevant authority, using provided tools
• Ability to travel to client site as needed
• Ability to stand for prolonged periods of time in the classroom
• Self-motivated, detail-oriented, problem solver
• Working knowledge of voice recognition software
• Demonstrate the ability to work independently or in a team environment
• Ability to collaborate with team lead or principal trainer to troubleshoot application problems or training and implementation challenges
• Prepared to innovate by employing tools to enhance the end-user learning experience

QUALIFICATIONS:

• Bachelor’s Degree preferred (Computer Science, Information Technology or related)
• Strong desktop tool usage including Word, Excel, E-mail and PowerPoint
• Effective presentation and classroom management skills
• Effective oral, written communication and follow-up skills
• Minimal implementation and/or support experience.
• Strong interpersonal relationship skills
• With ACTA / ACLP certificate

Please refer the Job description for details