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TRAINER, BILINGUAL at Qualfon Philippines Incorporated

Mexico City, , Mexico -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual Proficiency, Facilitation Skills, Coaching Skills, Communication Skills, Motivation Skills, Engagement Skills, Organizational Skills, Enthusiasm, Passion For Developing Others

Industry

Outsourcing and Offshoring Consulting

Description

Overview At Qualfon, our mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating more job opportunities while being the outsourcer of choice for our clients. What We Offer- Competitive salary and performance incentives- Career growth and professional development opportunities- Free access to education through Qualfon University- Personal and professional support through the Qualfon Coach Program- A fun, inclusive, and engaging work environment Responsibilities As a Bilingual Trainer, you will:- Deliver engaging training programs to new hires before nesting- Coach and guide trainees, addressing improvement areas- Set clear training expectations and encourage active participation- Suggest improvements for training design and delivery- Collaborate with mentors to monitor agent performance- Participate in program evaluations to ensure effectiveness Qualifications What We Are Looking For- Bilingual proficiency (English level B2+/C1)- College graduate (any course) or 6–12 months of training experience (preferably in a call center)- Strong facilitation, coaching, and communication skills- Ability to motivate and engage people effectively- Organized, enthusiastic, and passionate about developing others Equal Opportunity StatementQUALFON is an equal opportunity employer. We provide employment opportunities without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law.

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Responsibilities

As a Bilingual Trainer, you will deliver engaging training programs to new hires and coach trainees to address improvement areas. You will also collaborate with mentors to monitor agent performance and participate in program evaluations.