Trainer at David Kennedy Recruitment

São Paulo, São Paulo, Brazil -

Full Time

Start Date

Immediate

Expiry Date

30 Mar, 26

Salary

0.0

Posted On

30 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training, Coaching, Performance Improvement, Game Procedures, Team Collaboration, Motivation, Feedback, Instructional Design, iGaming, Casino Operations, Bilingual Communication, Positive Attitude, Professional Development, Flexible Schedule, KPI Definition

Industry

Staffing and Recruiting

Description

David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Trainer for their Gaming studios in São Paulo, Brazil. Position: Trainer Location: São Paulo, Brazil Employment type: Full-time Remuneration: Base salary ABOUT THE ROLE: In this role, you will be responsible for training new Game Presenters and Shufflers, creating and optimizing training materials, and developing programs that enhance performance and quality. You will play a key role in ensuring staff deliver games confidently and professionally while fostering a culture of growth and excellence. DUTIES AND RESPONSIBILITIES: Develop, update, and optimize training materials and structured programs for Game Presenters and Shufflers, ensuring strong knowledge of games and procedures. Design performance improvement plans and define relevant KPIs to drive training quality and effectiveness. Deliver hands-on training on table game procedures, controls, and standards, promoting high performance and professionalism. Motivate trainees through constructive coaching and feedback, sharing insights with both trainees and management to support continuous improvement. Manage and maintain training programs for new hires and existing team members in close collaboration with Training Managers. REQUIREMENTS: Native or fluent in Portuguese (C1 level), Bilingual in English (at least C1). High School Diploma or higher. Ability to work effectively within a team and contribute to a collaborative work environment. Positive attitude with a strong motivation to learn, grow, and develop professionally. Patience, strong coaching skills, and a genuine passion for motivating and developing others. Previous experience in iGaming or traditional casino environments is an advantage. Experience in designing and delivering training programs for casino dealers or similar roles is a plus. Professional certifications or training qualifications related to casino operations or instructional design are beneficial. Willingness to work on a flexible schedule, including shifts - 6.30am - 3.30pm, 10am - 7pm 2.30pm - 11.30pm, 10.30pm - 7.30am. BENEFITS: Excellent remuneration package based on experience, skills, and performance Be part of a dynamic international team with a positive and friendly atmosphere Guidance and tools to reach career potential Performance bonuses Private health insurance Free gym membership

Responsibilities

The Trainer will be responsible for training new Game Presenters and Shufflers, creating and optimizing training materials, and developing programs to enhance performance. They will ensure staff deliver games confidently and professionally while fostering a culture of growth and excellence.