Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver’s unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
The Member Services Trainer will be responsible for the development and delivery of virtual classroom and online training modules for Member Services.
The candidate must be able to successfully manage all phases of instructional design and deliver effective training for a rapidly growing call center department. The successful individual thrives in an innovative, fast-paced environment and is consistently seeking ways to improve our learning solutions. The best candidate will draw on extensive knowledge of adult learning principles and be able to develop a variety of training methods. When delivering content, they will take ownership in keeping their audience accountable and engaged, while ensuring retention of knowledge.

Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.