JOB SUMMARY

We are seeking a dynamic and experienced General Manager to oversee our operations and ensure the highest standards of service and efficiency. The ideal candidate will possess strong leadership skills. This role requires a proactive approach to managing staff, enhancing customer satisfaction, and driving business growth.

REQUIREMENTS

• Complete HOTWORX Certification, online courses and GM Certifications.
• Complete any newly and assigned HOTWORX University Online courses that are available.
• Maintain active CPR, AED and First Aid Certification at all times.
• Complete On-Site Shadow Training including the daily studio operations, equipment maintenance, product training and all other applicable on-site applications.
• Subscribe to the HOTWORX weekly blog and ensure all staff members do the same.
• Complete any assigned webinar and / or phone conference sessions and be prepared to take any quizzes or tests to ensure material is retained.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Ability to train, develop, and motivate team members for optimal performance.
• Attend the annual HOTWORX Convention.
• Additional Training requirements may be required at any time
  Job Types: Full-time, Part-time, Seasonal
  Pay: $16.00 - $22.00 per hour

Benefits:

• Employee discount
• Paid time off

Shift:

• Day shift
• Evening shift

Work Location: In perso

• Lead and manage daily operations to ensure smooth functioning of the establishment.
• Must post Special media several times a week and be able to drive membership sales as an induvial and with your team.
• GM must facilitate all weekly and / or monthly staff meetings and training sessions. Complete a minimum schedule of 40 hours per week, Consistently maintain a professional appearance by adhering to HOTWORX uniform policy and code of conduct. Actively recruit and interview for staff and other necessary positions per franchisee criteria. Schedule a minimum of 1 group interview per month and schedule weekly interviews.
• Train all Associates according to HOTWORX training material and programs
• Adhere to Strict hiring processes set forth by franchisee and company, HOTWORX.
• Foster a positive work environment that encourages teamwork and high levels of customer service.
• Develop strategies to enhance guest experiences in both marketing and customer service experience.
• Address customer inquiries and resolve any issues promptly to maintain satisfaction.