Training Admin Executive at BSI Group America

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Problem Solving, Communication, Teamwork, Initiative, Documentation Management, Salesforce, Commercial Operations Management

Industry

Professional Services

Description

We exist to create positive change for people and the planet. Join us and make a difference too! Purpose of the position To manage, coordinate, administer, and support the delivery of the training plan of both public and in-house training events within the budget. Key Responsibilities and Accountabilities Manages administrative systems and procedures required to support the training business to ensure workloads are planned, and the department runs efficiently and delivers to BSI’s standards of customer excellence Responsible for HRDF administrative support for training course delivery Responsible for working with the Operations team & external resources to coordinate tutors to deliver the training schedule Work with the Training Business Manager to coordinate efforts between the sales, marketing, and operations Manage the flow of documentation and correspondence of the department's complaints/compliments system Monitor and continually improve the efficiency and effectiveness of all administrative processes Ensure that all contractual relationships with key suppliers are continually reviewed and improved in the interests of BSI and its customers Handling of training operation details in Salesforce Day-to-day support to the operation team, sales teams (Public and In House), and Account teams. Making sure of proper documentation of training records on a timely basis. Timely issuance of training certificates Knowledge, experience, and qualifications. Excellent organizational skills to control their own workload and that of others Logical and practical approach to problem solving to deal with problems as constructively and swiftly as possible Communicates well to inform, advise, and persuade and has the confidence and ability to deal with a wide range of people and situations verbally and in writing, including highly confidential and sensitive material Good written and verbal communication skills to produce, initiate, and compose routine correspondence Understands the values and benefits of teamwork and can provide support Works on own initiative to manage a varied, often unpredictable, workload Organizes and prioritizes own work and that of others in a pressurised environment with competing demands and tight deadlines Develops, manages, and reviews office systems, especially those required to organise large amounts of paperwork and correspondence Experience with Salesforce.com or other enterprise tool is an added advantage Experience of commercial operations management, preferably commercial events About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace. Not found an opportunity of interest currently listed? Introduce yourself to the BSI TA team, set up personalized jobs alerts and easily apply for future opportunities. At BSI, we exist to have a positive impact. Our people influence international thinking and action on important issues. Their work builds trust in businesses and communities and enhances lives. Now we’re looking for passionate people to help us take on society’s biggest challenges. You’ll partner with key stakeholders to accelerate progress towards a better society and a sustainable world. Together, we’ll create solutions to global challenges like the climate crisis and how AI will be used. You’ll do rewarding, purpose-led work that impacts people’s health, safety and wellbeing. Your integrity will earn the trust of our stakeholders as we raise awareness of the difference we make to people around the world. You’ll have the opportunity to work across a wide range of industries across the globe. Are you looking to grow your career in an organization that supports your development and performance? You can be your best self, do your best work and make a difference here, because life at BSI is #NotYourStandardCareer. Be part of our future.

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Responsibilities

The Training Admin Executive will manage and coordinate the training plan for public and in-house events while ensuring adherence to budget and efficiency standards. Responsibilities include administrative support, coordinating with tutors, and managing documentation related to training operations.