Training Administrator at MAX Solutions

City of Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

0.0

Posted On

19 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administration, Customer Service, Student Management Systems, Communication Skills, Attention to Detail, Problem-Solving, Microsoft Office

Industry

Government Relations Services

Description

Project/Position Introduction Overview MAX Solutions Ltd has been registered as an RTO since 1998. MAX Solutions (0667) delivers a variety of accredited courses ranging from Short Courses up to Certificate III in a number of Training Packages. Due to a recent growth we are seeking a fun, energetic and experienced RTO administration officer to join our Administration team on a full-time basis. If you have the passion for the Industry, are motivated and passionate about your work then MAX Solutions wants to hear from you! About the role Based at our head office at Eight Miles Plains the role of RTO Administration Officer will support a range of Administration that support the RTO. You will be passionate about the whole lifecycle of the student journey, supporting all stages of their training from enquiries/enrolments to their completion. This includes (but not limited to) taking enquiries and support both potentials students and referral agencies, processing of enrolments, processing enrolment amendments and completions which result in certificate issuances. You will attend to phone/email enquiries and respond appropriately within the given timeframes. MAX Solutions is looking for someone who is driven with a high level of attention to detail and accuracy when processing and show initiative to work to ensure quality outcomes are reached. This is a role full of variety and no given day will be the same. About you Minimum of two years working in an Administration and customer service role, within an RTO in the vocational education and training sector Experience using Student and Learning Management Systems A positive can do attitude Willingness to grow and expand A pro-active approach to problem-solving by streamlining processes Exceptional interpersonal and communication skills Sound understanding of Microsoft Office suite Applicants must be eligible to work in Australia in addition to a current Working with Children Blue Card is required. Benefits Gender neutral paid parental leave of 12 weeks Superannuation contributions paid for women during the first 12 weeks of any unpaid parental leave 5 weeks annual leave after 3 years service Access to long service leave after 5 years service Extensive leave provisions including domestic abuse, community service, study leave Ability to purchase or cash our annual leave Education assistance and study leave Flexible working arrangements Proven career development and promotion opportunities Diversity and Inclusion We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company. At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply. We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being. Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices. Next steps If you have a passion for helping people please click "apply" to find out more about the role. If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 3727 1306 or email max.recruit@maxsolutions.com.aubefore you submit your application. To view the position description click the link below: PD - Training Administrator Responsibilities

Responsibilities

The RTO Administration Officer will support various administrative tasks related to the RTO, including processing enrolments and responding to inquiries. The role involves managing the student journey from initial contact through to completion.