Training and Assurance lead - Temporary Opportunity up to 12 Months at Transport for NSW

Macquarie Park, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training Design, Operational Readiness, Training Needs Analysis, Learning Material Development, Change Management, Stakeholder Engagement, Facilitation, User Journey Mapping, Capability Uplift, Instructional Design

Industry

Government Administration

Description

You want to play a part in making NSW a better place to work, live and travel. Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined. In this role, you'll: Design, develop, and deliver training and operational readiness initiatives to prepare stakeholders for the successful implementation of the RegSTAR program.Conduct training needs analyses to identify capability uplift requirements across impacted stakeholder groupsDesign and develop learning materials, including training guides, user documentation, and support resourcesCreate and deliver engaging training content tailored to different audiencesSupport operational readiness and change management activities to enable smooth program adoptionMap customer and user journeys and translate them into effective learning experiencesFacilitate training sessions for internal and external stakeholdersThis is a 12-month fixed-term, full-time position based at the Macquarie Park office, with hybrid working arrangement. For more information on this position and business unit, view the role description and information pack. About you •Experience delivering training and readiness activities in large-scale transformation or technology programs•Strong stakeholder engagement and facilitation skills across diverse groups•Ability to design and deliver learning solutions (not just materials)•Experience supporting operational readiness and adoption outcomes•Ability to identify capability gaps and implement practical solutions•Proven hands-on experience in training, learning, or operational readiness delivery•Strong communication, facilitation, and stakeholder engagement skills•Relevant qualification or equivalent practical experience Who we are Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. Join us Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers. Flexible work options may be available. Learn more via Flexible work options and policy Apply today Applications close 11:59 PM Monday 29 June 2026 For more information about this role, please contact MARY.NOROUZIFAR@TRANSPORT.NSW.GOV.AU. Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us. Learn more about how to apply via Our recruitment process | Transport for NSW #LI-Hybrid

Responsibilities

Design and deliver training and operational readiness initiatives to support the implementation of the RegSTAR program. This includes conducting needs analyses, creating learning materials, and facilitating sessions for diverse stakeholders.