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Location: Remote (UK)
Working Hours: 37.5hrs per week (Mon – Fri)
Salary: £35,000 - £40,000 per annum
Are you detail-oriented, proactive and great with training and education? If you enjoy delivering comprehensive training programs, supporting product upgrades and ensuring customer satisfaction, this role could be for you! Click the attachment link to view the full job description.
Kortext is the UK’s #1 student learning content and engagement platform and a fast-growing tech business transforming education. We’re looking for a motivated individual to join our team and lead the training of clients, customers and end-users on Kortext’s products and services.

Key responsibilities

• Deliver comprehensive training programs to help customers fully utilise our products and services.
• Supporting product upgrades and feature additions by educating customers on the benefits of new features.
• To identify and develop specific training interventions to effectively address particular areas of confusion
• Provide training to internal employees to ensure they are well-versed on our products and features.
• Collaborate with internal teams to address customer training needs and support retention initiatives.
• Track and manage training interactions within the CRM, providing regular updates on training impact.

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• Deliver comprehensive training programs to help customers fully utilise our products and services.
• Supporting product upgrades and feature additions by educating customers on the benefits of new features.
• To identify and develop specific training interventions to effectively address particular areas of confusion
• Provide training to internal employees to ensure they are well-versed on our products and features.
• Collaborate with internal teams to address customer training needs and support retention initiatives.
• Track and manage training interactions within the CRM, providing regular updates on training impact