University Transit Service (UTS) at the University of Virginia’s Department of Parking and Transportation is seeking a Training and Transit Operations Specialist. Our staff members work within the University Transit Service to provide transportation services to the University of Virginia community. Strong customer service skills and a commitment to safety are necessary. Duties include the operation of a transit bus unit, training unlicensed and licensed CDL holders to operate transit units, covering operational supervisory tasks, as well as transit operation in support of University-wide events. Selected candidates will be required to be able to drive any/all buses and support vehicles in the fleet.
Training and Transit Operations Specialists work within University Transit Service to provide transportation services to the University community. The Training and Transit Operations Specialist will work with unlicensed and licensed employees to safely teach them how to operate a transit unit and other transportation services. In addition, the Training Specialist must have a positive demeanor and enthusiasm for teaching others, as well as work ethic. The incumbent is also expected to operate transit units on fixed routes, as well as provide transit operation for University-wide events. Work is routinely monitored.
Work schedule: University Transit Service and Parking and Transportation have services that operate 24 hours per day / 7 days a week. This requires that all employees have flexibility with scheduling. Due to the dynamic nature of this position, successful candidates should expect to be assigned to evening, night, and weekend hours, depending on service level and coverage needs.

MINIMUM QUALIFICATIONS:

• Education: High school diploma or equivalent.
• Required Experience: A minimum of two (2) or more years of passenger-carrying CDL driving experience.
• Licensure: A valid Virginia Commercial Driver’s License Type A or B with Passenger and Air Brake endorsements, with a positive points balance is required.

PREFERRED QUALIFICATIONS:

• Two (2) or more years of fixed-route transit experience

JOB RESPONSIBILITIES:

Training Specialist

• Teach employees to obtain their commercial drivers’ license to comply with the Virginia Department of Motor Vehicles and Transportation regulations.
• Teach employees to operate a transit unit safely on fixed-route and charter service to comply with standard University Transit Service operating procedures.
• Teach employees to operate demand and response transportation and on-demand services.
• Always possess a positive and cheerful demeanor while working with fellow employees.

Supervisor

• Serve as a shift supervisor when training hours are unavailable.
• Respond to emergencies on route, investigate accidents, plan and establish route detours, and data entry.
• Control GPS and scheduling interface.

Bus Driver

• Serve as bus driver when training hours are unavailable.
• Operate transit buses safely by applying established defensive driving principles.
• Follow standard University Transit Service operating procedures and comply with Virginia Department of Motor Vehicles and Transportation regulations.
• Ensure that all appropriate logs are kept and that any information affecting safe vehicle operation is reported.
• In addition to the above responsibilities, other duties may be assigned.

ADDITIONAL RESPONSIBILITIES:

• Creating a welcoming, informative, and structured atmosphere for new UTS staff
• Maintaining and developing CDL knowledge base for training applications
• Emulating UTS values, policies, and procedures and leading by example for other UTS staff
• Monitor and serve as the operational first point of contact for UTS services
• Operate passenger-carrying commercial vehicles