As the Training Content Creation Manager, you play a central role in developing impactful training content that equips commercial teams with the knowledge and skills needed to perform effectively. The role is essential in translating cross-functional insights into engaging, learner-focused materials that support key domains such as new hire onboarding, product launches, and clinical education.

We’re looking for:

• A creative and structured professional with expertise in designing engaging training content for commercial teams
• A strong collaborator who actively works with adjacent functions to gather inputs and ensure training reflects business priorities
• A content expert who takes pride in developing impactful training solutions that drive performance
• A curious learner who continuously seeks new information and perspectives to enrich training content and ensure relevance

Responsibilities

Develop High-Quality Training Content

• Design and develop training content across key domains leveraging best practices (e.g., new hire onboarding, product training, selling procedures)
• Understands and interprets commercial strategy and business dynamics to create learning materials that are accurate, relevant, and engaging for diverse audiences
• Adapt content formats and approaches based on audience needs, learning objectives, and delivery platforms

Collaborate Cross-Functionally

• Partner with adjacent functions (e.g., medical, marketing, franchises) to gather, align, and integrate subject matter inputs
• Ensure training content reflects cross-functional expertise, market insights, and commercial strategy
• Actively incorporate stakeholder feedback to refine and evolve training solutions
• May lead functional teams, projects, or training initiatives

Drive Content Excellence and Relevance

• Define learning objectives based on identified training gaps, business needs, and commercial priorities
• Ensure training materials are up to date, aligned with branding and compliance standards, and tailored to the learner journey
• Monitor content performance and relevance, proactively seeking improvements and enhancements

Manage Development Process and Tools

• Plan and track training content development timelines, deliverables, and resources to ensure timely delivery
• Utilize content authoring tools and learning management systems (LMS) to build and publish training assets
• Maintain documentation and version control to support scalability and reuse of training materials

Education and Experience

Minimum Qualifications

• Bachelor’s degree (preferred field of study in education, instructional design, or related field)
• 8+ years of relevant experience
• 2+ years in instructional design/training content development, preferably in a commercial, medical, or life sciences environment
• Experience working in global or cross-functional teams, ideally within a matrix organization
• Familiarity with content development tools (e.g., Articulate, Rise, Adobe Creative Suite) and LMS platforms

Skills and Competencies

• Proficient in developing training materials tailored to specific domains such as onboarding and product education
• Ability to solve complex problems where analysis of situation or data requires in-depth evaluation of variable factors; utilizes a creative approach to identify innovative solutions
• Skilled at collaborating with adjacent functions to gather content input and ensure alignment
• Strong project management abilities to handle content development timelines, reviews, and deliverables
• Ability to define learning needs and translate them into engaging, learner-centric content
• Excellent written and verbal communication skills to craft clear and impactful training
• Competent in using content authoring tools and LMS platforms to create and manage training content
• Demonstrated initiative and ability to work independently and as part of a global team
• Highly organized, detail-oriented, and accountable for the quality and effectiveness of training assets

Physical Requirements
Travel requirements: Limited business travel as required (25% or less)
Additional Information:
The US base salary range for this full-time position is $109,350.00 - $164,025.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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