Training Content Developer at Johnstone Supply LLC

Portland, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Instructional Design, Needs assessment, Project management, Learning Management System, Articulate 360, Camtasia, HTML5, Curriculum development, Facilitation, Technical writing, Stakeholder management, Budgeting, Data analysis, Content curation, Training delivery

Industry

Wholesale

Description

Now is the best time to join Johnstone Supply. As a member of the Johnstone University team, the Training Content Developer is responsible for developing or curating training content for Johnstone University utilizing sound Instructional Design, consulting with Johnstone Distributors on developing their own custom training and assisting them in leveraging the training tools and resources available, and may also act as instructor/facilitator for live (in-person and online) training events. Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service. Johnstone is growing, and so can you. Hybrid Work Schedule Position responsibilities: * Conducts needs assessments and gathers information from key stakeholders * Gathers information from store personnel and contractors via meetings, surveys, tests, and/or interviews to understand business objectives and audience * Identifies knowledge and skills required to meet objectives and defines gap(s) between current and required knowledge and skill levels * Presents summary information and potential project plan to Learning Development and Operations Manager * Collaborate with Subject Matter Experts (SMEs) in preparation for instructional design to create courses and/or job role training plans from existing content * Creates and proposes project plans (incl. resources needed, proposed budget, timeline) for development of training content to meet strategic initiatives and requests from Distributors * Evaluates previous custom content and identifies necessary revisions or update * Manages the Design and Development process for custom training content and ensures schedule, quality, and budget objectives are met * Uses development software and tools to create and edit course content, graphics, photos, and other supporting materials * Writes or reviews/edits training KSA’s and narration/scripts * Creates, reviews/edits storyboards, online modules, and supporting documentation * Updates Johnstone University custom content as needed * Maintains project status and presents dashboards or reports of project status on a regular basis * Evaluate outcomes linked to training objectives to measure training effectiveness and present results * Instruct/facilitate live and online/virtual training events and workshops as needed Position requirements: * Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university; at least one year of related experience; or equivalent combination of training and experience. * an APTD and/or Instructional Design Certificate is preferred, but not required for this role. * Experience working within an LMS (Learning Management System) to load and manage content * Computer skills including course authoring and delivery, and MS Office programs such as PowerPoint, Word, Excel, and Outlook * Skilled in using authoring/programming tools such as Articulate 360, Camtasia, HTML5, and other related development tools * Ability to develop and use systems for organizing and keeping track of information * Ability to manage projects from initiation to completion, both on time and within budget * Ability to create business case, project scope statements, establish objectives, timelines, and deadlines, and create budgets and action plans * Skill in assessing project risk factors and creating contingency plans Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include: * Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely. * Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly. * One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team. * Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity. * Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions. At Johnstone Supply, we recognize that our employees’ growth, well-being, and success drives the company’s success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being, including: * Paid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leaders * Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vests * Holiday pay – we recognize and pay our employees for 7.5 holidays per year * Employer subsidized medical, dental, and vision plans. * Employer paid life insurance and long-term disability * Voluntary long-term disability, accident and critical illness insurance * 24/7 Access to virtual care/telehealth options, and Parental Time Off * Flexible spending accounts (FSA) * Employee Assistance Program (EAP) for you, and your family * Coverage for chiropractic, acupuncture, and massage therapy services * Tuition reimbursement, up to $5,250 per year * Employee referral bonus program – earn up to $4,000 per year * Employee service milestone recognition program * Employee discounts on products & retail discounts * Variety of incentive plans for employees * Bi-weekly pay days on every other Friday * Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience. Johnstone Supply is North America’s leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise, and quality service. EOE & E-Verify Participating Employer.

Responsibilities

The Training Content Developer is responsible for designing, curating, and facilitating training content for Johnstone University while collaborating with subject matter experts. They also manage project timelines, budgets, and needs assessments to ensure effective training outcomes for distributors and contractors.