Job Summary:

Responsible for coordinating training and development for project implementation, system upgrades and ongoing EHR educational needs. Coordinates the logistics of training related activities including but not limited to, classrooms, equipment, and schedules. Identifies ongoing training needs and plans programs accordingly. Coordinates super user program as well as coaches and mentors’ super users, overseeing engagement activities. Creates and maintains databases needed to support and evaluate training programs. Communicate training policies, procedures, and processes across the organization.

• This position will be leading and mentoring groups of Epic super users throughout the Epic EHR implementation at SMH. Will assist with training logistics and managing/coordinating a huge amount of data (all team members inside and outside SMH who need access to the EHR and training).
• Must able to work with excel spreadsheets.

Required Qualifications:

• Require Bachelor’s degree in Business, IT, Engineering or Healthcare or an Associate’s degree in similar fields and two (2) years of relevant experience.
• Require proficiency in Microsoft Suite.

Preferred Qualifications:

• Prefer effective communication skills to maintain positive relationships across cross-functional areas.
• Prefer exceptional organizational abilities with attention to detail.
• Prefer advanced problem-solving skills.
• Prefer a positive attitude and ability to quickly adapt to change.
• Prefer previous experience with EPIC HER.
• Prefer previous experience with EPIC-Led end user training model.
• Prefer previous experience in adult education.
• Prefer EPIC Certified Principal Trainer.

Mandatory Education:
A D: Associate’s Degree
Required License and Certs:
FDL: Valid Driver’s Licens

• This position will be leading and mentoring groups of Epic super users throughout the Epic EHR implementation at SMH. Will assist with training logistics and managing/coordinating a huge amount of data (all team members inside and outside SMH who need access to the EHR and training).
• Must able to work with excel spreadsheets