Training Coordinator at Valiant Enterprises LLC

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Mar, 26

Salary

0.0

Posted On

04 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training Coordination, Presentation Skills, Organizational Skills, Communication Skills, Customer Service, Compliance Training, Property Management, Yardi Systems, Scheduling, Multi-tasking, Training Development, Coaching, Skills Assessment, Fair Housing Knowledge, Curriculum Design, Digital Literacy

Industry

Real Estate

Description

Description Position Overview Valiant Residential is seeking a Training Coordinator who will contribute to the success of Valiant Residential, by delivering, revising, and assisting in the development of new training programs. The training coordinator is responsible for delivering high-impact content both on-site and through webinar-based training sessions to team members to educate them on their job duties/expectations and to improve their understanding of all systems and solutions. This position is also responsible for making recommendations on new training programs/materials and for assisting in the development of new solutions. We Are Valiant With over 37 years of experience, Valiant Residential is a next-generation property management leader, uniquely attuned to the needs of property owners and residents. We are driven by a Valiant Spirit—bold, innovative, and committed to excellence—fostering prosperous partnerships and long-term success. Our team thrives on collaboration, integrity, and strategic thinking, making a meaningful impact in the industry. Why Work at Valiant? At Valiant Residential, we don’t just offer jobs—we build careers. Consistently ranked as a "Top Place to Work," we are a leader in the property management industry, driven by bold, innovative professionals who make an impact. We believe in rewarding great work with competitive total compensation and time off with comprehensive benefits, including free health insurance options and 401(k) matching. Growth isn’t just encouraged—it’s expected. With career development opportunities, a collaborative culture, and a commitment to innovation we empower our employees to thrive. What You’ll Be Doing Coordinate planning, developing and delivering training to all corporate and on-site employees. Execute a training & coaching strategy to improve customer service for on-site staff. Collaborate on new initiatives in cooperation with Operations and Marketing. Execute, organize, and deliver specific training. Responsible in keeping training needs updated. Continuously improve compliance training programs. Constantly evaluate the training programs to ensure team members have a thorough knowledge of the procedures, programs, policies, as well as a complete understanding of their job responsibilities. Deliver coaching and feedback to Property Managers, Assistant Property Managers, Leasing Managers, and Leasing Consultants on Secret Shopper calls. Construct and communicate all training documentation, including training agenda, training reports with class attendance and training issues, training recaps, and other training communication. Responsible for maintaining a current digital and hard-copy of all training programs, and other materials for in-house training. Partner with team members to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies. Maintain reasonable awareness of relevant laws and agency regulations, including but not limited to fair housing, sexual harassment, disability accommodations, and landlord tenant relationships as they apply to the policies and procedures of the company and the communities. Teach skills such as phone systems, policies and procedures, customer service, financial reporting, Yardi systems and others. Compliance auditing/training of onsite personnel to ensure SOP are consistently executed. Provide tools and resources to the team to achieve results. Other duties not listed above as directed by the President. Requirements Proficiency in delivering professional skills courses. Outstanding presentation skills with the ability to effectively articulate and communicate in a way that retains trainee engagement. Demonstrate ability to multi-task and meet various deadlines. Exceptional scheduling and organizational skills. Computer literate, specifically MS Word, Excel (advanced level preferred) and Outlook for Windows. Exceptional Written and oral communication skills. Knowledge of Fair Housing laws. Previous demonstrated training experience preferred. Experience with training best practices, skills assessment methodologies, processes, and training curriculum design desired. Minimum five years of on-site multifamily management experience. Bachelor’s Degree from a four-year college is preferred; experience in lieu of degree is a possible consideration. Minimum of 2 years in the property management industry. Knowledge of a property management software is desired (Yardi knowledge is preferred). If you have a Valiant Spirit—bold, driven, and ready to make an impact—we want you on our team. Third-Party Submissions & Staffing Agencies Valiant Residential does not accept unsolicited resumes or candidate submissions from staffing agencies or third-party recruiters for any posted positions. Any unsolicited resumes received will be considered property of Valiant Residential, and no placement fees will be paid. All official recruiting communications from Valiant Residential will come from an @valiantresidential.com email address. If you receive outreach from a different email domain claiming to represent us, please verify the legitimacy of the communication before responding. Americans with Disabilities Act (ADA) Accommodation Statement Valiant Residential is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities. We provide reasonable accommodations to enable individuals with disabilities to perform essential job functions, participate in the hiring process, and enjoy the benefits and privileges of employment. If you require a reasonable accommodation to apply for a position or to perform your job, please contact jobs@valiantresidential.com. Requests will be reviewed on a case-by-case basis in accordance with applicable laws.

Responsibilities

The Training Coordinator is responsible for delivering and developing training programs for corporate and on-site employees, ensuring they understand their job responsibilities and compliance requirements. This role also involves evaluating training effectiveness and making recommendations for improvements.