Training Lead - 6 Month Contract at Guzman y Gomez

Surry Hills, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training Design, Capability Development, Operational Training, Adult Learning Principles, On-The-Job Training, Simplifying Processes, Facilitation, Stakeholder Engagement, Organizational Skills, Documentation, Communication Skills, Culinary Knowledge, Operational Standards, Training Rollouts, Feedback Incorporation, Project Management

Industry

Food and Beverage Services

Description

Company Description At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do. Job Description At GYG, training isn’t a side activity, it’s how we protect food quality, build capability, and set our restaurants up to win. As part of a major training program, we’re looking for a Training Lead to design and deliver practical, in-restaurant training that works in the real world. This is a 6 month project role that sits within the PMO and works hand-in-hand with Culinary, Coffee, Ops, L&D, Tech and Franchise teams to build a simple, consistent, and scalable training ecosystem across Corporate and Franchise restaurants. What you’ll be doing This is a hands-on, delivery-focused role where practicality matters most. You’ll: Design and develop training programs across key pillars including Culinary, Coffee, Systems, Equipment, Leadership and 4-Wall training Translate operational standards into clear, simple and usable training resources Define and embed the 4-Wall training model, ensuring training happens where work happens Set clear expectations, tools and guidance for Crew Trainers, restaurant leaders and Coaches Partner closely with Culinary, Ops Excellence, L&D, PX, Tech and SMEs to ensure training aligns with real restaurant operations Work with the Learning Lead to align with GYG’s broader learning and onboarding strategy Support pilot testing in restaurants and refine content based on feedback Plan and coordinate training rollouts, including sequencing, readiness and dependencies Provide structured updates, risks and issues into PMO governance and reporting What we’re looking for You’re practical, organised, and comfortable working across fast-moving environments: Experience in training design, capability development or operational training Strong understanding of adult learning principles and on-the-job training Proven ability to simplify complex operational processes into usable training materials Confident facilitator with strong stakeholder engagement skills Highly organised with clear documentation and communication skills Bonus points if you’ve worked in: QSR, hospitality, retail or other multi-site environments or led training rollouts or capability frameworks at scale. What you'll get Love Ya Leave (5 weeks annual leave) Short Term Bonus Incentive Program (Annual) Long Term Incentive Program (Annual) Annual GYG Gift Card Flexible Work from Home (1 day per week) Exclusive GYG Merch Mobile phone allowance Annual Summits and Events Employee Referral Program Paid parental leave Opportunity to become a franchisee We’re obsessed with quality, simplicity and doing what’s right for our restaurants. We don’t over engineer, we don’t hide behind jargon, and we never walk past a problem. If you love building practical solutions and seeing them land in real environments, you’ll thrive here. Ready to help shape the future of training at GYG? Apply now and be part of something impactful.

Responsibilities

The Training Lead will design and deliver practical training programs across various operational areas. They will work closely with multiple teams to ensure training aligns with real restaurant operations and support pilot testing in restaurants.