Training Lead at NTT DATA

, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

0.0

Posted On

24 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training Needs Assessment, Training Strategy, Client Collaboration, Project Management, End User Training, Instructional Design, Communication Skills, Organizational Skills, Team Leadership, ERP Implementation, Digital Adoption, Learning Management Systems, eLearning, Content Development, Mentoring, Consulting

Industry

IT Services and IT Consulting

Description

Conduct training needs assessment across the impacted enterprise business units and facilities to identify training-related information needed to clearly define a comprehensive training strategy and plan for a project. This includes identifying and meeting with client leaders and subject matter experts at the corporate level and across the client's global business units and facilities. Identify training technology solutions, such as digital adoption platforms, intranets, SharePoint, video technology, eLearning, learning management systems, learning experience platforms, and other solutions, that clients can consider for their implementation and enterprise training strategies. Create roll-based curricula aligned to the scope of the project and develop the development process and plan based on the curricula. Develop or support the development and execution of end user training strategies and plans, including working collaboratively with clients to develop those strategies and plans, including developing and managing detailed project plans Manage and support the development and publishing of end user training content and materials, such as user guides, overview presentations, job aids, eLearning, videos, digital adoption platform artifacts, and other content. Manage and support the end user training delivery process, including scheduling, enrollment, attendance tracking, reporting, trainer selection and train-the-trainer programs, and delivering end user training, too, when needed. Plan and manage end user training activities in conjunction with other project activities, such as blueprinting, testing, cutover, go-live, and other project phases and activities. Collaborate with onshore and offshore consulting and client team members on the planning, management, and execution of training activities. Coach, manage, and mentor consultant-level resources and actively participate in the performance management process for them Act as an advisor to clients and internal team members Experience with conducting end user training and self-service support activities for ERP implementation projects by following methodologies for training and instructional design for those projects. 5+ years of experience leading and supporting end user training workstreams for large global technology projects, such as SAP, Oracle, Salesforce, and other enterprise applications. Excellent interpersonal, written, and verbal communication skills, including presentation and meeting skills Ability to provide both detailed information and summary-level information to project management and client leadership Models exceptional organizational and time management skills Excellent ability to work as part of a matrixed and cross-functional team Must be a team player who leads by example and is a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success Ability to travel according to client demands Big 4 and/or boutique consulting firm experience Industry-specific consulting experience (FSI, Manufacturing, Healthcare, Commercial Industries, Public Sector)

Responsibilities

The Training Lead will conduct training needs assessments and develop comprehensive training strategies for projects across various business units. They will also manage the development and delivery of end user training content and collaborate with consulting teams.