QUALIFICATIONS – HERE’S WHAT YOU NEED

• A minimum of three (3) years’ experience designing and delivering training in any field.
• DHS Suitability
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

MINIMUM SKILLS:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Exceptional verbal and written communication skills.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

DESIRED QUALIFICATIONS:

• Relevant DHS experience strongly preferred.
• Bachelor’s Degree preferred.

WORKING CONDITIONS

• Professional office environment.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.
  Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Develop and manage project scopes, objectives, timelines, deliverables, and milestones.
• Collaborate with the client’s program offices and external partners to outline project goals and resource requirements.
• Serve as the primary point of contact for stakeholders, including leadership, front-line employees, and contractors.
• Facilitate regular communication with cross-functional teams to ensure alignment between training strategies and organizational goals.
• Identify and analyze project risks, dependencies, and potential roadblocks.
• Develop and implement risk mitigation strategies to ensure project success.
• Assist in organizing and overseeing training materials and personnel resources.
• Ensure that contracts, vendors, and logistical elements align with project activities.
• Performance Monitoring and Reporting:
• Assess project performance against established metrics (e.g., schedule compliance, training success rates).
• Prepare and submit weekly, monthly, or on-demand status reports to leadership.
• Track project costs and assist in aligning expenditures with the allocated budget.
• Provide recommendations for cost-saving measures and financial adjustments.
• Conduct needs assessments to identify knowledge gaps, skills shortages, and training priorities within the client’s teams.
• Work with functional and subject matter experts to align training objectives with the client’s mission-critical goals.
• Oversee or contribute to the creation of training courses, materials, and programs.
• Ensure training materials comply with the client’s policies and are tailored to audience needs.
• Coordinate and schedule training sessions, workshops, and e-learning modules.
• Oversee on-site and virtual training delivery to ensure consistency and quality.
• Gather feedback from trainees, supervisors, and other stakeholders to assess the effectiveness of training programs.
• Revise and update training programs based on evaluation results and evolving mission needs.
• Work collaboratively to design and refine the overall training strategy for workforce development.
• Ensure compliance with the client’s-specific training standards such as Federal Acquisition Institute (FAI) or Learning and Development Competency frameworks.
• Provide one-on-one training and mentorship for employees transitioning into new roles or responsibilities.
• Offer coaching to team leads or managers on effective mentoring and training strategies.
• Ensure that all projects and training programs comply with relevant client and federal guidelines (e.g., Federal Acquisition Regulation (FAR), Federal Information Security Management Act (FISMA), Executive Orders on training).
• Maintain operational awareness of the client’s-specific directives, memoranda, and performance policies.
• Data Protection and Privacy Standards:
• Work to ensure training content and implementation processes comply with information security and privacy guidelines, adhering to the client’s robust security mandates.
• Familiarity with enterprise systems and training platforms such as the Learning Management System (LMS).
• Supporting FEMA in delivering incident response training modules focusing on disaster recovery efforts.
• Leading USCIS workforce training on evolving immigration policies and procedures.
• Managing implementation of cybersecurity training programs for the client’s staff.
• Other duties as assigned.