Training Manager (Armour Simulation Centre) at Cubic Corporation

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

23 Sep, 26

Salary

0.0

Posted On

25 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facility Management, KPI Management, Staff Training, Business Process Improvement, Project Management, Resource Planning, Performance Management, Recruitment, Customer Relationship Management, Strategic Planning, Training Plan Execution, Operational Control

Industry

IT Services and IT Consulting

Description

Business Unit: Cubic Defense Company Details: Responsible for overall service quality and staff performance in Armour Simulation Centre Programme, oversight of single or multiple transit agency customers. Directs and coordinates all services related to ASC Program including, but not limited to Facility Management and Usage, KPI matters, Staff Discipline, Staff Training and Proficiency, Service Quality, Business Processes, Training Result and Feedbacks, and End-User Experiences. Responsible for the day-to-day operation and control of assigned service staff. This position will regularly exercise discretionary and substantial decision-making authority. This position typically works under general supervision and direction. Require providing support to any other business work as assigned, working shift and after office hours. Job Details: Oversees multiple customers, and the management, performance, and completion of multiple training support services. Interacts with customer personnel from Exercise units to Training doctrine. Interacts with internal business development personnel to assist in strategic initiatives in the region. Responsible for the direction and future of local internal organization, aligned to company strategy, policies, procedures, and ethical standards. Prepares proposals to provide for conduct of Training Management and Support Services for Armour Simulation Center. Determine staff hours, number of personnel, and type of competency required for each support. Conduct project status meeting and participates in program review. Provides data to fulfill customer requirement and for internal improvement and provides required information. Reacts to customer complaints and bring to resolution in a timely manner. Ensure customer satisfaction by taking proactive steps to problem solve. Promotes teamwork within department and company. Recruits and hires all services related positions for department/location. Develops and trains staff and sets collaborative and professional tone for organization. Manages staff performance including disciplinary action, working with senior management and Human Resources as required. Delivers quality services rendered for each training to meet company and customer objectives. Recommends and implements changes to enhance facility and employee productivity. Responsible for the creation and execution of Training Plan and Business Process Documents. May require covering for Training Coordinator Role during their absence. May work different shifts as business requires. May require working overseas (short term up to 2 months) when required. ‎ Worker Type: Employee ‎ We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law. Cubic creates and delivers technology solutions in transportation that make people’s lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global challenges through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). CTS is an industry-leading integrator of payment and information solutions and related services for intelligent travel applications. CTS delivers integrated systems for transportation and traffic management, delivering tools for travelers to choose the smartest and easiest way to travel and pay for their journeys, and enabling transportation authorities and agencies to manage demand across the entire transportation network. Cubic Defense provides networked Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR) solutions, and live, virtual, constructive and game-based training solutions for both U.S. and Allied Forces. These mission-inspired capabilities enable assured multi-domain access; converged digital intelligence; and superior readiness for defense, intelligence, security and commercial missions. Cubic is proud to have a presence in over 60 countries and employ over 5,000 people worldwide. We are committed to hiring and retaining a diverse workforce and are proud to be an Equal Opportunity/Affirmative Action-Employer. We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, or national origin, military or veteran status, and any other basis protected by applicable law. For more information on Equal Employment please visit: http://www.cubic.com/Careers/Applicant-Help To learn more, visit Cubic.com. Follow us on LinkedIn!

Responsibilities

Oversees the overall service quality, staff performance, and day-to-day operations of the Armour Simulation Centre. Responsible for managing customer relationships, developing training plans, and ensuring the efficient use of facilities and personnel.