Training Manager at Gringo's Cypress

Spring, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

0.0

Posted On

20 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training Program Design, Leadership, Communication, Problem Solving, Project Management, Assessment, Coaching, Facilitation, Record Keeping, Time Management, Attention to Detail, Operational Audits, Training Needs Assessment, Induction Sessions, Training Methods, Budget Management

Industry

Restaurants

Description

Description Training Manager is responsible for directing the planning, design, and implementation of our training programs which results in better performance, productivity and quality of work from all restaurant team members. Responsibilities include assessing and identifying the company's training needs, maintaining & coaching our culture, being a utility player in the field (in our restaurants), and managing and directing team member training. Our training manager is regarded as a high-level problem solver within the company. They are extremely in-tuned with all levels of operations, marketing and human resources to facilitate the needs of both our guests and team members through providing an enriched training experience and all tools necessary. Training Manager work across many departments to get team members up to speed in both their specific vertical, and the overall needs of the company. We prefer someone who has a background in hospitality, leadership, human resources, development and/or education. Requirements RESPONSIBILITIES & SPECIFIC TASKS Develop, maintain and revise materials and systems for hourly Team Members and Management training programs Identifying and assessing future and current training needs Drawing an overall or individualized training and development plan Deploying a wide variety of training methods Implementation and monitoring all training methods and aspects Engage, monitor & guide participants in the Manager-In-Training program. From orientation to completion by tracking, reviewing and validating completion of program requirements Maintain records and prepare reports to evaluate performance and monitor progress of trainees Participate in new restaurant openings by organizing training schedules, creating specialized training materials and providing operational support as needed Execute store/site visits to perform training and operational audits, inspections, process improvement observations, and provide detailed written feedback for review by leadership team Facilitate classroom sessions to present training information and materials Cross Functional assistance with menus and promotions alongside Marketing, Operations and IT teams Certified Trainer Program In-Store Mgmt ‘Training Managers’ quarterly meetings Weekly reporting of new hires & communication with store managers on progress Administer company wide scheduling platform Administer online waitlist guest management platform Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers Draw an overall or individualized training and development plan that addresses needs and expectations Conduct effective induction and orientation sessions Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them Manage training budget Provide opportunities for ongoing development Resolve any specific problems and tailor training programs as necessary Maintain a keen understanding of training trends, developments and best practices SKILLS & SPECIFICATIONS Not required, but a nod to working knowledge of the following: Hot Schedules Administration LMS Admin – Schoox, Wisetail or similar LMS Software Creation – Articulate OpenTable Administration Google Suite Proven work experience as a Training Manager, or minimum five years of restaurant operations/management experience Frequent travel around greater Houston area & College Station Skilled in assessment and development of training programs Three years of recent training program design and administration experience, preferably in restaurant industry Track record in designing and executing successful training programs Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc) Excellent presentation and facilitation skills Strong writing and record keeping ability for reports and training manuals Advanced computer skills INTERPERSONAL SKILLS Highly self-motivated individual Detail oriented and able to thrive in a fast paced environment Excellent communication and leadership skills Ability to work in a stressful environment, while meeting project deadlines Ability to work individually, prioritize tasks and be self-driven Strong attention to detail Possess skills in project management Demonstrate ability to solve problems, analyze systems and data and suggest appropriate solutions. Well-built skills in organization, prioritization and time management. Attention to every information and accuracy in performance. SUPERVISION Report directly to the COO Work simultaneously with Director of Marketing Weekly Recaps to be shared with COO Training Coordinator report directly to this position WORK SCHEDULE 5-day work week 6-days during new restaurant openings 45-50 hours a week Rotating nights and weekends BENEFITS Health Insurance -- details/rates to be confirmed with HR Vacation -- to be discussed during interview Closed Holidays: Close at 8:15 on New Year’s Eve New Year’s Day Close at 5pm on Super Bowl Sunday Easter Fourth of July Thanksgiving Day Christmas Day Close at 4pm on Christmas Eve Dining Privileges $165 month on auto-loaded card

Responsibilities

The Training Manager is responsible for directing the planning, design, and implementation of training programs to enhance performance and productivity among restaurant team members. They assess training needs, coach the company culture, and manage team member training across various departments.