Job Description: We are seeking an experienced and dynamic Training Manager to lead our Learning and Development department. The ideal candidate will have a strong background in training program design, delivery, and evaluation, with a focus on business and soft skills. This role will involve managing a team of trainers, developing training materials, and ensuring the successful implementation of training programs that meet the needs of our clients.
Key Responsibilities:
- Design and develop comprehensive training programs in business and soft skills.
- Manage and lead a team of trainers, providing guidance, support, and professional development.
- Collaborate with clients to assess their training needs and customize programs accordingly.
- Oversee the scheduling and delivery of training sessions, ensuring high-quality standards are met.
- Evaluate the effectiveness of training programs through feedback and assessment tools, making necessary adjustments to improve outcomes.
- Stay updated with the latest trends and best practices in training and development.
- Develop and manage the training budget, ensuring cost-effective use of resources.
- Maintain relationships with external training providers and industry experts to enhance the quality of our programs.
- Ensure all training activities comply with relevant laws, regulations, and company policies.
Qualifications:
- Bachelor's degree in Education, Human Resources, Business Administration, or a related field. A Master's degree is preferred.
- Professional certification in training and development (e.g., CPTD, CPLP) is highly desirable.
- Minimum of 10 years of experience in training and development, with at least 4 years in a managerial role.
- Proven experience in designing and delivering business and soft skills training programs.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with clients and internal teams.
- Proficient in using training software and tools.
- Strong organizational and time management skills.
- Ability to adapt to changing needs and priorities.