Ascom is a global leader in Healthcare ICT and mobile workflow solutions. With a proud 160-year history and operations in 19 countries, we support over 12,000 hospitals worldwide, processing more than 800 million alerts annually. Our technology helps care teams work smarter, respond faster, and improve patient outcomes.

ABOUT THE ROLE:

Ascom is seeking a passionate and experienced Training Manager to lead the development and delivery of technical training programs for our global workforce and partners. You will be responsible for ensuring that all training related to Ascom products and solutions is engaging, effective, and professionally executed. This is a global role with a direct impact on our operational success and growth.

KEY RESPONSIBILITIES:

• Develop and implement Ascom’s Technical Training Architecture and Certification approach.
• Design and produce eLearning modules using standard authoring tools.
• Manage technical training delivery in collaboration with global and regional trainers.
• Oversee Ascom’s global LMS (MS 365): catalog management, participant tracking, and training records.
• Maintain and share current training materials with the training community.
• Create and maintain a global training plan including content creation and delivery.
• Coordinate with regional stakeholders to identify training needs and execute plans.
• Collaborate with Product and Solution Managers to align training with product developments.
• Onboard and support internal and external trainers.
• Drive knowledge exchange and cross-regional collaboration within the Ascom Trainer Community.