Training Manager at Radisson Hotel Group

Kigali, Kigali City, Rwanda -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training Management, Human Resources, Leadership, Problem Solving, Communication, Analytical Skills, Strategic Planning, Guest Service, Team Development, Compliance, Training Program Design, Performance Evaluation, Budget Management, Collaboration, Integrity, Creativity

Industry

Hospitality

Description

Company Description KCC & RADISSONBLU HOTEL. Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. Job Description 1.Ensure the smooth running of Talent, where all areas of responsibility for Training are managed and delivered to the highest levels, ensuring both property and company standards are attained and adhered to. 2. Working proactively with all key stakeholders and HR business partners to maximize the team training experience, delivering a positive and responsive approach to enquiries and training/coaching to problem resolution. 3. Develops and implements strategies where key Training metrics are identified, communicated and delivered, where reports and tracking tools are reviewed and acted upon to ensure that strategies and initiatives are attained or exceeded. 4. Working with key stakeholders, effectively managing and reviewing the training life cycle of the team, fostering a culture of growth, development and performance whilst reflecting and promoting the company culture and values. 5. Owner of the training plan, where together with management team, ensures development plans and training are aligned with guest service, revenue, operational and business objectives, where the team maximizes their potential and prepares them for future opportunities within the company. 6. Build and maintain effective working relationship with all key stakeholders and business partners both internal and external ensuring that all communications and Training activities are undertaken and delivered in a timely manner. 7. Reviews and scrutinizes employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company. 8. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required. 9.Conduct orientation sessions and arrange on-the-job training for new hires 10.Develop a training plan and support on the implementation of trainings in line with available budget 11.Find local training partners 12.On the job training with a team of champions 13.Weekly and Monthly Report on all Trainings and especially Yes I Can & Responsible Business 14.Coordinate all activities of Responsible Business 15.Logistics Management Training. 16. Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement. 17.Conduct or arrange for ongoing technical training and personal development classes for staff members. 18.Develop and organize training manuals, multimedia visual aids. and other educational materials. 19.Track record in designing and executing successful training programs. Qualifications University degree in Business Administration Human resources, or related field. Master’s degree is an added advantage. Minimum of 2 to 5 years relevant experience in Human resources management. High level of integrity, confidentiality, and professionalism. Ability to work independently and manage multiple priorities. Fluency in English. Knowledge of French is an added advantage Proven experience in a Learning & Development management position Strong problem-solving capabilities with the ability to adapt to changing environments Excellent leadership skills with a hands-on approach and lead-by-example work style Commitment to exceptional guest service with a passion for the hospitality industry Ability to find creative solutions, offering advice and recommendations Personal integrity, with the ability to work in an environment that demands excellence, time and energy Strong communication and listening skills, excellent speaking, reading and writing skills Outstanding analytical and strategic skills improving the business from a financial perspective Excellent ability to work collaboratively across functions and cultures in a global environment Skilled with Microsoft Office software An open, positive and communicative personality Additional Information - Able to understand and work within Country culture Why Join Radisson Hotel Group? Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. Apply now and let’s make every moment matter. We welcome applicants from all backgrounds, abilities, and experiences Job Family Group: Human Resources

Responsibilities

The Training Manager is responsible for ensuring the smooth running of training programs and managing the training lifecycle of the team. They will develop and implement training strategies, coordinate training activities, and evaluate the effectiveness of training programs.