ROLE DESCRIPTION:

As Training Manager, you will design and manage customized training programs in close collaboration with the consulting team and clients. Your responsibilities include:
Onboarding new team members by introducing the company’s structure, culture, and services.
Managing training projects, from planning to execution, using advanced project management techniques.
Refining facilitation skills by handling complex training scenarios and engaging participants.
Strengthening client relationships through conflict resolution, contract negotiations, and satisfaction management.
Customizing training modules to meet specific client needs and presenting tailored solutions.
Conducting needs assessments and designing training programs to align with client objectives.
This role involves hands-on work, close collaboration with the team, and continuous professional development.

SPECIFIC RESPONSIBILITIES:

Individual to be involved in:
1. The trainee will be introduced to the company’s structure, culture, services, and internal tools through orientation sessions and shadowing senior training managers to understand daily operations.
2. The trainee will learn project management principles and manage a small training project from start to finish.
3. The trainee will refine facilitation skills, focusing on managing difficult participants, group dynamics, and adapting training styles to the audience.
4. The trainee will develop advanced client relationship management techniques, including conflict resolution, contract negotiations, and client satisfaction through case studies and role-playing with senior managers
5. The trainee will attend client meetings, learn to gather client needs, and customize training modules. He/ she will present tailored solutions for feedback.
6. The trainee will also review past needs assessments, conduct a training needs analysis, and collaborate on designing a sample training program, applying instructional design principles.
Competencies:
Orientation and Understanding the Business
Project Management
Advanced Facilitation Techniques
Advanced Client and Stakeholder Management
Client Interaction and Customised Solutions
Advanced Client and Stakeholder Management
Needs Assessment and Training Design
4. Duration of Traineeships: 6 months
5. Approved Training Allowance: Mature Mid-Career Individuals - $2500
6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:
Mid-career individuals from any qualification level can apply