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Training Manager - TPA at EXL Talent Acquisition Team

Pasay, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Process Training Management, Coaching, Mentoring, Training Needs Analysis, Action Planning, Coordination, Leadership Alignment, Training Facilitation

Industry

Business Consulting and Services

Description

The primary role of the job is to manage process trainers aligned to the process. The job focuses on coaching and mentoring process training leaders, facilitate training classes as needed, administer Training Needs Analysis and come up with action plans to address knowledge gaps. The job also focuses on aligning and coordinating with support members and leadership, and on assisting the team with all training requirements. EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com [http://www.exlservice.com/]. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.

Responsibilities

The primary role involves managing process trainers aligned to the process, focusing on coaching and mentoring training leaders, and facilitating training classes when necessary. This role also requires administering Training Needs Analysis, developing action plans for knowledge gaps, and coordinating with support members and leadership on all training requirements.