OVERVIEW

The Nevada Secretary of State’s Elections Division is seeking a Training Manager to lead the development and delivery of training for Nevada’s new Voter Registration and Election Management System (VREMS). This role requires both strategic oversight and hands-on training implementation. The successful candidate will coordinate with counties, train system users, and ensure an engaging, consistent learning experience statewide.

REQUIRED SKILLS AND ABILITIES

• Ability to deliver effective training services in a complex and fast-paced environment.
• Strong skills in stakeholder communication, including with solution vendors and executive sponsors.
• Willingness to build deep subject matter expertise in voter registration and election management systems.
• Ability to conduct engaging virtual learning sessions via Microsoft Teams.
• Availability to travel statewide for in-person training sessions.
• Capable of following instructions, managing schedules, and aligning with project milestones.
• Commitment to delivering optimal learning experiences for users at all levels of technical ability.
• Excellent written and verbal communication skills.
• Ability to provide outstanding customer service and foster collaborative working relationships.
• Flexibility to work varied hours and meet tight project deadlines.
• Familiarity with applying modern training standards and instructional practices.

DESIRABLE SKILLS

• Experience with Learning Management Systems (LMS) and Zendesk.
• Proficiency in simulation software development.
• Background in content development and instructional design.
• Familiarity with SharePoint administration.

EDUCATION AND EXPERIENCE

• Post-secondary education required.
• At least four (4) years of experience developing and delivering systems or software training programs.
• Certified Technical Trainer (CTT+) or equivalent certification preferred.
  Job Type: Contract
  Pay: $80,000.00 - $120,000.00 per year

Application Question(s):

• Are you willing to work onsite, Carson City, NV? NO C2C

Experience:

• dev systems or software training programs.: 4 years (Preferred)

License/Certification:

• Certified Technical Trainer or equivalent (Preferred)

Work Location: In perso

• Assess comprehensive training needs across the state to plan and implement a robust training program for the new VREMS platform.
• Organize and promote training schedules in collaboration with various counties.
• Develop and deliver learning programs tailored to user roles and needs.
• Prepare materials and instructional content for both in-person and virtual sessions.
• Instruct users individually or in group settings.
• Learn and analyze system usage patterns based on user stories and training content to become a key support resource.
• Review feedback and training outcomes to continuously improve program quality.
• Identify additional training opportunities as the system and user needs evolve.