Training Market Operations Officer at NSW Government School Performance North

Parramatta, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

125720.0

Posted On

20 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Contract Administration, Operational Policy Development, Procurement Compliance, Regulatory Compliance, Risk Identification, Stakeholder Advice, Issue Escalation, Judgement, Professionalism, Conflict Management, Communication, Aboriginal Education Policy Implementation

Industry

Education Administration Programs

Description

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training. 2 x Ongoing Full-Time employment opportunities Located in Parramatta with flexible working arrangements Salary ranges from $113,574 to $125,720 pa. plus superannuation and annual leave loading About the role The Training Market Operations Officer assists with the preparation and administration of training contracts, operating guidelines and policies to enable the implementation of subsidised programs to support the effective operation of vocational education and training in NSW. Key accountabilities Develop operational policies and procedures and provide advice to support effective vocational education and training across NSW. Prepare contract specifications and supporting material to align training with government priorities and industry needs. Manage provider contracts and ensure compliance with government procurement and regulatory requirements. Maintain the register of contracted providers and ensure accurate, up-to-date information. Identify contract risks, escalate issues to management, and provide clear reports, briefings and stakeholder advice. For further information please click here to view the role description About you Manage competing and at times conflicting priorities within agreed timeframes while meeting required performance standards. Respond to sensitive and complex enquiries and complaints from training providers, students and stakeholders with sound judgement and professionalism. Apply strong judgement to resolve issues and support fair, consistent outcomes. Communicate clearly with stakeholders to address concerns and maintain productive working relationships. Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people. Essential requirements of the role Demonstrated understanding of and commitment to the value of public education. Benefits Flexible working arrangements 35 hour working week Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading Flex Leave entitlements, generous holidays & leave conditions Opportunities for advancement and mobility across the Department to support career growth How to apply Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role and respond to the following targeted questions. Can you provide an example of where you have contributed to contract management and the results you achieved? What are the main factors you would consider for the development of effective operational policy? Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities. Please refer to the Applicant’s Guide to Applying to assist you with your application. If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application. All other applicants please submit your application by clicking ‘Apply Now’. Note: The selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check. As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non–child-related role. Employer obligations only apply while the WWCC is valid. Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa. Closing date: Thursday 9th April 2026 at 11:59 pm For role enquiries please contact Andrew Clements at Andrew.Clements@det.nsw.edu.au We welcome applications of all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (youbelong@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion. A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles over the next 18 months, including temporary term or ongoing roles.

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Responsibilities

The Officer assists in preparing and administering training contracts, operating guidelines, and policies to support the effective operation of subsidized vocational education and training programs in NSW. Key duties include developing operational policies, preparing contract specifications, managing provider contracts, and ensuring compliance with government requirements.