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Training Senior Analyst at NTT DATA

Gurugram, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Voice And Accent Training Delivery, Excellent Communication Skills, Excellent Facilitation Skills, Coaching And Feedback Skills, Proficient In MS Office Tools, Instructional Design Skills

Industry

IT Services and IT Consulting

Description

Key Skills: Communication Skills: Voice and Accent Training Delivery, Excellent communication skills (CEFR C1), Excellent Facilitation Skills Skills: Coaching and Feedback Skills: Proficient in MS office tools Skills: Instructional Design Skills (a good-to-have skill) Responsibilities: Deliver Language, Voice, and Accent & Soft skills classroom/virtual training (voice & non voice teams), support business through daily audits (voice / e-mail / chat)and floor activity by working closing with the team and business requestors. Reporting and tracking training effectiveness, project effectiveness Interviewing new hires Regular and continuous touch base with floor and trainees to map improvement Experience in Team Handling Willing to work in shifts Minimum Experience: 12 - 18 months

Responsibilities

The role involves delivering language, voice, and accent training as well as soft skills training in both classroom and virtual settings. Additionally, the analyst will support business operations through daily audits and maintain regular communication with trainees to track their improvement.