Training Service Manager at Hitachi

Dammam, Eastern Province, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training Management, Curriculum Design, Technical Training, Leadership, Customer Interaction, Performance Monitoring, Budget Management, Compliance, Safety Standards, Team Management, Strategic Planning, Documentation, Vendor Management, Growth Initiatives, Communication, Engineering Knowledge, Arabic Proficiency

Industry

Utilities

Description

Location: Dammam, Eastern Region, Saudi Arabia Job ID: R0112579 Date Posted: 2025-11-20 Company Name: HITACHI ENERGY LTD Profession (Job Category): Communications & Corporate Affairs Job Schedule: Full time Remote: No Job Description: The opportunity The Training Center Manager drives the development and execution of technical training strategies to build and improve the competencies of a company's technical workforce. The manager achieves this by identifying training needs, designing effective curriculum, leading a team of trainers, and managing all training center operations and resources. The ultimate goal is to equip technical staff with the latest knowledge and practical skills to enhance performance and achieve business objectives. How you’ll make an impact Developing, promoting, and executing the PGSV service training strategy at the local level, in alignment with global and hub initiatives. Accountable for establishing the PGSV training center model and governance within the country. Exhibiting a strong commitment to the expansion of the service training business in the country, encompassing new segments and customers (both external and internal). Proactively initiating strategic growth initiatives to enhance the training business within the country and to support the hub. Responsible for certifying the training center and trainers to optimize the training support to the country and the hub. Drives, implements, reports on, and monitors training center performance targets. Manages the daily operations of the training business to ensure profitability, growth, and continuous improvement. Training oversight Ensures design and delivery of internal, and customer technical training related to applicable technologies in accordance with contract and budget. Planning Ensures continuous planning for the Training function, assigning proper instructors and classrooms for each scheduled course and providing schedule changes for other departments in case of over schedule. Documentation Ensures that training related documentation and any special equipment or customized devices are accurately prepared and available for training sessions. Pricing Establishes pricing for courses and provides relevant date for use with proposals. Vendors Selects, manages, and ensures proper training of outsourced trainers. Monitoring Plans periodic training for course instructors to ensure knowledge of current technical environment and solutions. Maintains detailed record of the training courses attended by internal resources. Ensures training courses are performed in accordance with Occupational Health and Safety (OHS) directives. A track record of designing and implementing impactful training programs that achieve measurable results. Leadership and management: Experience in a leadership capacity, such as supervising training teams, managing budgets, and overseeing training strategies. Demonstrated ability to work closely with various departments—including Engineering, HR, and Operations—to identify training needs and align with business objectives. Expertise in designing and delivering training with the customer's needs, goals, and experience as the central focus. This includes understanding customer journey mapping and applying feedback loops. Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background Education: Engineering degree and Business Administration degree. Experience: Minimum 5 years & preferred 10 Years in the power grid sector. Customer-facing experience: Significant experience interacting directly with customers. Training and Information Transfer: Preferred Expertise in providing technical training and transferring information to customer teams. Proficiency in both spoken & written English language is required. Arabic is plus. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. E-mail us for data privacy inquiries or technical support.

Responsibilities

The Training Service Manager is responsible for developing and executing training strategies to enhance the competencies of the technical workforce. This includes managing training operations, certifying trainers, and ensuring the delivery of effective training programs.