Training Services Account Specialist at Red River

Taipei, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

0.0

Posted On

26 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Relationship Building, Negotiation & Closing Techniques, Sales Process Management, Data-Driven Decision Making, Adaptability & Resilience, Pressure Management, Team Collaboration, Account Management, Pipeline Management, CRM Tools, Market Analysis, Training Strategy Development, Mentoring, Forecasting, Lead Qualification

Industry

IT Services and IT Consulting

Description

Job Summary: The Training Services Account Specialist is responsible for working independently and leading the resolution of varied and non-routine complex training sales challenges, exercising independent judgment and creative solutioning, to achieve revenue targets. The Training Services Account Specialist 4 may coordinate the activities of other team members (team lead) to ensure successful completion of projects and assignments. This role is responsible for mentoring and providing guidance and advice to new team members. This role develops and implements training strategies for key accounts, mentors junior team members, and contributes to the overall success of the training sales function. Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws. Primary Job Responsibilities: Develop and implement training strategies for key accounts, aligning with customer business objectives. Lead the development of complex training proposals and presentations for key accounts. Mentor and coach junior team members on training sales processes and best practices. Manage a portfolio of key accounts, driving training sales growth and ensuring customer satisfaction. Analyze market trends and competitor activities to identify new training opportunities. Required Skills: 1. Communication Skills - Active listening - Clear and persuasive verbal communication - Professional written communication (emails, proposals) 2. Relationship Building - Rapport and trust development - Networking and follow-up strategies - Long-term account management 3. Negotiation & Closing Techniques - Handling objections confidently - Pricing and contract discussions - Closing tactics (assumptive, urgency, value-based) 4. Sales Process Management - Prospecting and lead qualification - Pipeline management (CRM tools) - Time management and prioritization 5. Data-Driven Decision Making - Analyzing sales metrics (conversion rates, cycle length) - Forecasting and reporting - Adjusting strategies based on performance data 6. Adaptability & Resilience - Handling rejection positively - Adapting to different buyer personalities - Continuous learning and self-improvement 7. Ability to Work Under High Pressure - Staying calm and focused during tight deadlines - Managing stress while maintaining performance - Prioritizing effectively in fast-paced environments 8. Team Spirit & Collaboration - Sharing leads, insights, and best practices with teammates - Supporting colleagues to achieve team goals - Participating actively in team meetings and joint projects About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge. At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are. Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.

Responsibilities

Develop and implement training strategies for key accounts to achieve revenue targets and drive sales growth. Lead complex training proposals and mentor junior team members on sales processes and best practices.