JOB DESCRIPTION

Allied Universal® is hiring a Training Specialist. The Training Supervisor is responsible for the training, professional operation, administration, profitability, and quality assurance of uniformed services for a high profile client site.

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Must be able to pass any State-required training or other qualifications for licensing
• Current driver’s license if driving a company or customer-owned vehicle
• Minimum of one (1) year of verifiable training/supervisory experience in a security-related Industry
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication skills
• Problem solving skills
• Active listening skills
• Assess and evaluate situations effectively; identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Teamwork skills
• Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• College coursework in Education, Business, Criminal Justice, Human Resources, Security Management or related field
• Prior experience in the fire service, security Industry, law enforcement and/or military
• Occupational Safety and Health Administration (OSHA) certified
• Cardiopulmonary Resuscitation (CPR) certified
• Training management experience
• Project management experience

• Oversee that all aspects of the security function on-site are performed In a diligent manner (staffing, scheduling, and on-site training all Allied Universal®. personnel assigned to their site)
• Ensure that contract-required training and screening elements for security personnel have been met
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel
• Instruct approved security officer training upon being assigned to the site
• Record and update all training records to ensure compliance with requirements outlined in the contract and assigned from contract leadership
• Monitor security officer compliance to ensure all officers are up to date and compliant
• Conduct post inspections to ensure officers are following assigned Post Orders and Standard Operating Procedures
• Oversee implementation of changes in policies, post orders, and projects
• Oversee on the job training activities
• Maintain overtime to a minimal or preset requirement
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to their shift
• Perform other operations and related functions (e.g., onboarding, payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under their direct supervision
• Respond to client requests
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to security professionals in regard to the performance of their duties
• Disciplinary action/commendation decisions pertaining to security personnel
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel