MINIMUM QUALIFICATIONS/WORK EXPERIENCE:

Required:

• 3 years of experience in healthcare or customer service industry.
• Experience working with Cerner, STAR or other healthcare based Electronic Medical Record systems.
• Excellent interpersonal, communication, presentation skills, and telephone manner. Must be highly flexible, adaptable, enthusiastic, have a proactive approach, work efficiently and effectively under pressure in a team

environment.

Preferred:

• Bilingual English / Spanish.
• Experience and expertise in areas of scheduling, financial clearance (knowledge of major insurance plans and types of coverage provided, including government health programs), pre-registration or relevant

healthcare training experience preferred. Knowledge or experience working in healthcare settings and processes.

• Experience in training or instructional design.
• Must be comfortable with computers and medical terminology.

If needed, this position will need to travel to the various CHLA clinics (including offsite) to provide appropriate training and coverage as a PSR I/PSR II.
Hours may vary depending on assignments/training/clinic needs.
Education/Licensure/Certification: Required: Bachelor’s degree in business, information systems, organizational development, health administration, or related field; or High School Diploma/GED plus 4 additional years of related work experience.
Pay Scale Information: CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate’s starting pay will vary based on a number of factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. CHLA looks forward to introducing you to our world-class organization where we create hope and build healthier futures. Posting Range: $68,640.00-$110,573.00 Location/Org Data : Closing:
Children’s Hospital Los Angeles (CHLA) is a leader in pediatric and adolescent health both here and across the globe. As a premier Magnet teaching hospital, you’ll find an environment that’s alive with learning, rooted in care and compassion, and home to thought leadership and unwavering support. CHLA is dedicated to creating hope and building healthier futures – for our patients, as well as for you and your career!
CHLA has been affiliated with the Keck School of Medicine of the University of Southern California since 1932.
At Children’s Hospital Los Angeles, our work matters. And so do each and every one of our valued team members. CHLA is an Equal Employment Opportunity employer. We consider qualified applicants for all positions without regard to race, color, religion, creed, national origin, sex, gender identity, age, physical or mental disability, sexual orientation, marital status, veteran or military status, genetic information or any other legally protected basis under federal, state or local laws, regulations or ordinances. We will also consider for employment qualified applicants with criminal history, in a manner consistent with the requirements of state and local laws, including the LA City Fair Chance Ordinance and SF Fair Chance Ordinance.
Qualified Applicants with disabilities are entitled to reasonable accommodation under the California Fair Employment and Housing Act and the Americans with Disabilities Act. Please contact CHLA Human Resources if you need assistance completing the application process.
Our various experiences, perspectives and backgrounds allow us to better serve our patients and create a strong community at CHLA

Please refer the Job description for details