Training Specialist at Glowbar Inc.

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

75000.0

Posted On

20 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Esthetics, Client Service, Training, Coaching, Communication, Problem Solving, Interpersonal Skills, Multi-tasking, Detail-oriented, Hospitality, Team Development, Education, Feedback Gathering, Time Management, Flexibility, Recruitment

Industry

Wellness and Fitness Services

Description

About us: Glowbar exists for one reason: to make people feel confident in their skin. Founded by Rachel Liverman, whose family has deep roots in skincare innovation, Glowbar reinvented the traditional facial into a 30-minute, results-driven treatment that is customized, effective, and fits into real life. We cut the fluff and focus on what works, helping clients look great and feel even better. Since opening our first studio in NYC in 2019, we’ve expanded rapidly across the Northeast, powered by our membership model, innovative product line, and people-first culture. At Glowbar, you’ll join a supportive, high-energy team that is shaping the future of skincare. If you’re passionate, ambitious, and ready to make an impact, Glowbar is where your career and your purpose aligns and GLOWS. ABOUT THE ROLE: We’re looking for a passionate Training Specialist who thrives in a fast-paced, high-touch environment and is excited to help elevate the Glowbar experience. This role is ideal for someone who is proactive, detail-oriented, and deeply passionate about education, team development, and exceptional client care. In this role, you’ll lead the development of a high-performing team of Estheticians across your district by driving training initiatives, championing continuing education, and ensuring teams are equipped with the skills, knowledge, and resources needed to consistently deliver outstanding client experiences. You’ll also partner closely with the recruitment team to ensure studios are fully staffed while building a strong pipeline of future esthetic talent. A PEEK INTO YOUR DAY: * Delivering Glowbar training programs to ensure that each Esthetician has the ability to successfully execute on the expectations for their role including achievement of NPS and product attachment * In Esthetician training, coach on best practices for building service and retail business according to brand expectations * Monitoring and reporting team members’ training progress, including successful completion of required training as a new hire and/or as an experienced team member to Studio Manager and District Manager * Partner with Studio Managers and Lead Estheticians to execute in-studio training as needed based on opportunities in treatment application, bedside manner/hospitality, and client satisfaction scores * Gathering feedback from team members on training effectiveness, to support in identifying patterns/trends post-training in order to continuously improve the content * Lead visits to Esthetics Schools to drive engagement for infill and capturing applicant leads * Providing training expertise to various company projects, inclusive of support to Glowbar events, social media content and marketing briefs * Be a presence within our studios when not in program by working a minimum of five shifts/month, covering local studio call-outs, and balancing continued education with client treatment HOW WE MEASURE SUCCESS: * Cohort Graduation Rate * Esthetician Tenure * District-level Client Satisfaction Score IF ALL THIS SOUNDS GREAT, THESE ARE THINGS THAT ARE REQUIRED TO JOIN: WHO WE’RE LOOKING FOR: * 3+ years of Esthetics experience or industry related training experience with a proven track record of superior client service required * Valid Esthetics License (600+ hours of training) that meet state mandated requirements * Must love hospitality and be people-obsessed * Strong understanding of how to teach new team members to be a productive and efficient part of the organization * Must have the ability to prioritize and multi-task within a fast-paced environment * Must be a forward-thinking problem solver with a strong work ethic * Strong interpersonal skills and independent judgment in prioritizing tasks to meet or exceed deadlines * Strong written and communication skills * Must have flexibility to work outside business hours when needed (i.e. weekend, holiday, and evening availability) * Required to travel frequently between local studios and to HQ on a weekly basis * 1+ year of Glowbar experience preferred Bonus points if you bring: * Specialized certifications, unique skills, or experiences that help you shine even brighter YOUR GLOW PACKAGE INCLUDES: Bonus potential Health & Wellness * Medical, dental & vision insurance (mostly covered by Glowbar) * Disability, accident, critical illness & life insurance * Employee Assistance Program (EAP) for mental wellness Time to Recharge * Paid Time Off, Sick Leave, and Holidays * Reliable schedules that respect your time * Flexible time-off policy so you can take the breaks you need, when you need them—no hard limits, just mutual trust. Glowbar Exclusives * Annual Glowbar Membership + 2 guest passes * Employee discounts on skincare products Extras That Make Life Sweet * Commuter benefits * Friends & family discounts * Referral bonuses for bringing new glow-getters to the team * Discounts on lifestyle brands, restaurants, theme parks, and more * Bonus eligibility for hitting key goals Because when you feel supported, your GLOW is unstoppable. COMPENSATION: COMPENSATION FOR THIS ROLE RANGES FROM $60K TO $75K ANNUALLY, DEPENDING ON EXPERIENCE, SKILLS, AND LICENSING.

Responsibilities

The Training Specialist will lead the development of a high-performing team of Estheticians by driving training initiatives and ensuring teams are equipped with the necessary skills and knowledge. They will also partner with recruitment to ensure studios are fully staffed and build a pipeline of future talent.