Interested in a career at Langara College?
Our employees exemplify Langara’s values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply!
Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with Langara College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada.
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Job Title:
Training Specialist
Employee Group:
Administrator
Employee Type:
Temporary (Fixed Term)
Start Date:
Monday, July 21 2025
End Date (if applicable):
Wednesday, March 31 2027
Job Summary:
Since migrating our HR and Finance operations to the cloud-based Workday ERP platform in 2020, Langara College has built a strong foundation for ongoing digital transformation. The College is now entering an exciting phase as it modernizes its Student Information Systems (SIS), implementing a comprehensive suite of solutions, including Workday Student to enhance services, streamline operations, and support student success. This is a unique opportunity to contribute to a transformative initiative that will shape the future of Langara’s academic and administrative operations.
Reporting to the Manager, Organizational Change Management, the Training Specialist plays a key role in supporting learning activities essential for the successful adoption of the transformation initiatives by students, staff and academics. This position is responsible for the design, development, coordination, and implementation of learning activities that equip Operational Leaders to effectively prepare their teams in adopting updated processes, new ways of working and related technologies or solutions.
Training Specialist collaborates closely with Operational Leaders, Change Management Specialists, and other project team members, to build and coordinate learning resources. These resources focus on building process understanding, helping employees first understand what is changing and why, before learning how to perform the new tasks using the new solutions or technologies.
Key to this role is collaboration within a large, cross-functional team, understanding the people side of change, and the ability to use Microsoft Office tools to manage and coordinate training resources and activities. This non-teaching role supports delivery by operational leaders, focusing on process clarity and role understanding rather than just system use. This position is project-specific and limited to the adoption and readiness scope of the initiative. Upon completion, all resources and responsibilities will be handed over to operations for sustainment as this role does not manage long-term maintenance.
Job Description:
Duties & Responsibilities:

Learning Coordination:

• Plan and manage learning activities aligned with Initiative milestones to support Operational Leaders in driving successful adoption of updated processes and related solutions or technologies, by impacted audiences.
• Plan and manage learning readiness and learning plans for key project engagement deliverables, aligned with testing cycles such as User Acceptance Testing, Feedback Sessions, Mock Semesters, and other test cycles, in collaboration with the Testing and Business Analyst, Operational Leads, and Change Management Specialists.
• Collaborate with Operational Leads, Change Management Specialists, and other project team members to develop, validate and implement learning deliverables including but not limited to plans and materials.
• Coordinate scheduling, documentation, and logistics using in-house tools such as SharePoint and MS Office.
• Develop and manage specific learning engagement plans scope, schedule, deliverables, deadlines, milestones, and logistics in collaboration with the project team.
• Coordinate technical access and support with testing teams for learning in test environments.
• Develop or oversee the development of learning resources by instructing and reviewing tasks completed by junior team members.
• Provide guidance to junior team members involved in the development and support of learning resources.
• Collaborate with departments including but not limited to People & Culture, Education Technology, Strategic Communications and Marketing and Integrated Planning and Accountability.
• Serve as the central coordination point between operational leaders, change management specialists, and project team members for all learning-related activities.

Learning Design, Development & Implementation:

• Collaborate with Change Management Specialists and Operational Leads to identify training needs and skill gaps based on the future-state operating model and change impacts.
• Analyze learning requirements, audience, and environment to design targeted learning plans and resources that build the necessary knowledge, skills, and competencies for effective adoption.
• Design, develop, and implement learning plans and resources to help Operational Leaders guide their teams in learning updated processes and new systems while staying engaged throughout the transition.
• Map and design the end-to-end learning journey for impacted roles, ensuring a structured progression from understanding updated processes and new systems to confidently applying new skills.
• Work closely with Change Management Specialists and project teams, leveraging the ADKAR model to support building knowledge and ability for adoption.
• Develop clear, actionable, and role-specific learning resources that emphasize understanding updated business processes, followed by step-by-step task execution in new systems.
• Coordinate in-system help text and learning resources to ensure they reference each other accurately, enhancing user guidance and learning.
• Collaborate with Strategic Communications and Marketing to help define communication plans that support the learning plans.
• Participate in cross functional project teams to assist in developing training resources.
• Prepare and hand over training resources developed by the project to operational teams responsible for delivering and sustaining training to reinforce continued adoption of updated processes and new systems.
• Follow established training frameworks and tools provided by People and Culture, Educational Technology, and other relevant departments.
• Assess learning effectiveness through data and feedback and apply improvements to plans and resources.
• Perform other related duties/projects as assigned or requested.

Qualifications Required:

• Undergraduate degree in a relevant discipline. Bachelor’s degree in technology, education, communications, organizational development, or related field.
• A minimum of 5 years of experience: in design, development, coordination, and implementation of learning plans and resources, in a project environment.
• An equivalent combination of education and experience may be considered.
• Solid understanding of training planning, development, and delivery frameworks. Proven knowledge and continuous learning of organizational development and training discipline and best practices and demonstrated contributions to practice improvement.
• Solid understanding of Prosci ADKAR Model or other organizational change management methodologies.
• Solid understanding of process improvement.
• Knowledge of organizational training management principles, methodologies, and tools.
• Experience facilitating diverse groups to achieve a desired outcome.
• Ability to synthesize process information and support content structuring without formal instructional design tools.
• Strong coordination, planning, and documentation skills.
• Experience working with SharePoint and MS Office applications.
• Project experience or similar enterprise-level transformation work.
• Technical and non-technical project experience e.g. Systems implementation, Process Improvement.
• Thrives in lean environments by leveraging creativity and efficiency.
• Experience in writing effective technical documentation.
• Higher-education or public sector experience is an asset.

Skills & Abilities:

• Transformation project experience or similar enterprise-level transformation work in project delivery environment.
• Adaptable and effective in resource-constrained environments.
• Ability to coordinate across departments and align training with project phases with testing cycles.
• Excellent organizational, planning, and prioritization skills.
• Ability to manage competing priorities.
• Proficiency in SharePoint and MS Office applications.
• Ability to multi-task and deliver multiple assignments in a fast-paced, changing environment under tight deadlines.
• Ability to work and communicate effectively with others, both verbally and in writing.
• Strong presentation skills.
• Excellent interpersonal skills. Proven ability to work effectively and diplomatically with a wide range of individuals at all organizational levels.
• Demonstrates the willingness, ability, and enthusiasm to learn new processes, methodologies, or technologies.
• Strong analytical, problem solving, and troubleshooting skills.
• Effective organizational and time management skills in meeting deadlines and working with frequent interruptions.
• Ability to maintain a high degree of confidentiality.
• Ability to work independently and in a team environment.
• Ability to perform complex work with a high degree of accuracy.
• Ability to learn and adapt to new technology and methods.
• Ability to produce and write technical and user support documentation and training materials.
• Ability to make decisions in accordance with established policies, practices, and standards.
• Comfort and experience interacting with and guiding stakeholders.
• Solid understanding of key trends and players in the strategic transformation field.

Additional Info:

Leadership Competencies:

• Solution orientation – Makes timely decisions and advances solutions that are in the best interest of the College and our students.
• Accountability – Fosters and demonstrates a culture of accountability and ownership.
• Relationship intelligence – Demonstrates emotional maturity and operates respectfully in all situations and dynamics.
• Conflict resolution – Acts with courage to take on the tough issues and conversations.
• Mobilization of people – Empowers others to be engaged, motivated and resilient through change.
• Vision and strategic thinking – Energizes people around the vision and supports team alignment with the strategic plan.
• Continuous learning – Cultivates a growth mindset and provides opportunities for development.
• Communication – Uses personal interaction, transparency, and language to effectively build trust and commitment.

Why Join Langara?
At Langara College, we support the College’s vision of promoting wellness and fostering personal and professional growth for our employees. We are dedicated to embracing, honouring, and advancing diversity, equity, and inclusion, while offering a competitive and inclusive benefits package that reflects our commitment to overall health, financial security, and work-life balance.
* Eligibility and entitlements may vary based on the employment group, and if the position is temporary, part-time, or casual *

We offer the following benefits:

• Extensive medical, dental, and vision coverage
• Hybrid-work program for eligible positions
• Generous vacation package plus paid time off during college winter closure (1 week in December)
• Employer paid defined benefit pension plan
• Potential eligibility for educational, training, and developmental programs
• Access to on-site daycare subject to availability
• Tuition waivers for courses at Langara College, subject to space availability
• Course/program tuition reimbursements
• Wellness classes and campus engagement events

Salary Range:
$40.75 - $59.77 per hour
Pay Grade:
Admin Paygrade 08
Compensation beyond the mid-point requires approval by the Public Sector Employers’ Council Secretariat (PSEC).
Scheduled Weekly Hours:
35
Hours may vary according to the needs of the department.
Closing Date:
Sunday, June 29 2025
People and Culture is committed to embracing, honoring, and promoting diversity, equity, and inclusion in our workplace. We remain dedicated to focusing our efforts on creating an inclusive employee community that fosters a sense of safety and belonging for everyone. We humbly acknowledge that we are just beginning our journey, which includes engaging in our own internal learning and creating a data-driven action plan that supports the integration of EDI practice into the work of People and Culture and the work we do with employees and leaders. Langara College welcomes applications from everyone including people from groups that are experiencing inequity including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2SLGBTQIA+ community. If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please
contact
us.
Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume. In addition, those shortlisted with international credentials must have their education credentials evaluated through WES (World Education Services) and provide Langara College, People & Culture document evaluation access for employment purposes.
We thank you for your interest in Langara College and for taking the time to complete an application. Only complete applications will be reviewed. Please be advised that only shortlisted candidates will be contacted due to the number of applications received.
Langara is committed to enhancing our diverse workforce

Please refer the Job description for details