TRAINING & SUPPORT ADMINISTRATOR – PGL MIDLANDS

PGL Midlands is a leading, award-winning training provider offering a range of high-quality Health & Safety training courses, NVQs, and consultancy across the Midlands region. We are passionate, quality-driven, and above all, ambitious.
We’re looking for a Training & Support Administrator to join our growing team. This is an exciting opportunity for someone experienced, proactive, and ready to hit the ground running.

REQUIREMENTS

• Previous experience in the Health & Safety training industry or a similar training administration role
• Excellent communication skills (written and verbal)
• Strong organisational and IT skills
• Ability to work independently and as part of a team
• Quick learner with initiative and problem-solving ability
• Knowledge of training, NVQs, awarding bodies, and grants (advantageous)
• High attention to detail with a proactive, professional, and team-focused attitude
• Willingness to occasionally travel to support other training centres (fuel expenses covered)

• Manage bookings, joining instructions, course materials, and learner registrations
• Coordinate between learners, trainers, and external partners
• Handle course paperwork, registers, and compliance documentation
• Support general front-of-house duties, including welcoming learners across 6 training venues
• Ensure smooth and efficient delivery of training services
• Build strong relationships with clients, awarding bodies, and partners
• Communicate with trainees, trainers, and stakeholders to ensure all training requirements are met
• Maintain accurate records and databases related to training activities
• Assist the Senior Coordinator when required, including sourcing trainers and providing support during busy periods