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Training (Talent Development) Analyst at NTT DATA
Gurugram, haryana, India -
Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Facilitation Skills, Coaching, Feedback, MS Office Tools, Instructional Design, Voice and Accent Training

Industry

IT Services and IT Consulting

Description
In these roles, you will be responsible for: · Deliver Language, Voice, and Accent & Soft skills classroom/virtual training (voice & non voice teams), support business through daily audits (voice / e-mail / chat)and floor activity by working closing with the team and business requestors. · Reporting and tracking training effectiveness, project effectiveness · Interviewing new hires · Regular and continuous touch base with floor and trainees to map improvement Required Skills for this role include: · Communication Skills: 2 years’ experience in Voice and Accent Training Delivery, Excellent communication skills (CEFR C1) · Excellent Facilitation Skills · Coaching and Feedback · Proficient in MS office tools · Instructional Design Skills · Expat Canadian/worked in Canada/knew Canadian culture
Responsibilities
The Training Analyst will deliver training in Language, Voice, Accent, and Soft Skills, and support business operations through audits and floor activities. They will also track training effectiveness and conduct interviews with new hires.