Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Tram Captain, Park Operations - Rainforest Wild Africa at Mandai Wildlife Group
Singapore, , Singapore -
Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Vehicle Operation, Safety Checks, Guest Service, Crowd Management, Storytelling, Wayfinding Assistance, Complaint Handling, Driving License, Communication Skills, Customer Interaction

Industry

Travel Arrangements

Description
Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort. Job Duties and Responsibilities: •Operate shuttle vehicles safely and smoothly between designated park routes. •Conduct daily pre-trip and post-trip vehicle checks (brakes, lights, tyres, cleanliness). •Ensure proper boarding and alighting procedures, especially for seniors, children and mobility-impaired guests. •Support crowd flow management during peak periods or special events. •Greet guests warmly and deliver exceptional guest service through storytelling and creating moments of delight. •Offer basic wayfinding assistance and directions to key attractions, F&B and facilities. •Handle guest queries and minor complaints professionally and escalate when required. •Educate guests on wildlife campaigns in the parks. Job Requirements: •Valid Class 3/3A driving licence with minimum 1 year of driving experience. •Minimum GCE 'N/O' Levels and above •Able to work shifts, including weekends and public holidays. •Basic proficiency in English for safety and guest communication. •Pleasant and courteous disposition with good communication skills
Responsibilities
The Tram Captain will be responsible for safely operating shuttle vehicles along designated park routes, conducting necessary pre-trip and post-trip vehicle checks, and ensuring proper boarding procedures for all guests. Additionally, the role requires delivering exceptional guest service through warm greetings, storytelling, providing wayfinding assistance, and educating visitors on wildlife campaigns.