Transaction Quality Assurance Analyst at NTT DATA

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focus, Being Resilient, Situational Adaptability, Empathy, Interpersonal Savvy, Decision Quality, Communicates Effectively, Business Insights, Manages Ambiguity, Multi-tasking, Technology Savvy

Industry

IT Services and IT Consulting

Description

Conducts risk assessments and follows NLG Underwriting philosophies by analyzing data, using tools (e.g. medical records, prescription databases, borrowing history, credit rating etc.), and third party information (e.g. medical records, prescription databases, borrowing history, credit rating etc.) to protect NLG bottom line and maintain profitability by avoiding fines and putting good risk on the books. Proactively seeks information (e.g. processes, philosophies, etc.), takes advantage of both formal and informal educational opportunities (e.g. medical and mentoring discussions, etc.) to build the foundations of a solid Underwriting career and continuously expand knowledge, skills, and abilities. Coordinates and communicates (verbal and written) with internal and external constituents to gather information, gain insights, and explain Underwriter decisioning and works to build relationships in a way that demonstrates seamless service excellence. Participates in interdepartmental presentations, helps with new hire training in various subjects. At the higher levels of Underwriting, will guide and educate others to improve Underwriting quality, capabilities, efficiencies, and output. Identifies, communicates, and resolves escalations to deliver on seamless service and protect the bottom line. You get excited, and feel rewarded, in helping people (Customer Focus) You bounce back from setbacks easily (Being Resilient) You tackle tough assignments, face difficult issues, and challenge the status quo with courage You readily and easily adapt to people and situations, using appropriate empathy (Situational Adaptability, Empathy) You relate comfortably with different types of people and easily build rapport and long-standing relationships (Interpersonal Savvy) You use a mixture of analysis, wisdom, experience, and judgement to make sound decisions (Decision Quality) You can clearly convey your message verbally and written (Communicates effectively), and demonstrates strong listening skills You use business knowledge and experience to guide actions (Business insights) You deal constructively with problems that do not have clear answers, appropriately handling risk (Manages Ambiguity) You are great at multi-tasking in a fast-paced, production environment and are technology savvy (web searches, MS Office, data bases, and Mainframes) Bachelor's degree preferred, and minimum 2 years Life Underwriting experience in production-oriented environment required Must be able to pass a background check

Responsibilities

Conduct risk assessments and analyze data to protect NLG's profitability. Communicate with internal and external constituents to gather information and explain Underwriter decisioning.