Transaction Specialist at JPMC Candidate Experience page

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Client Management, Communication Skills, Analytical Skills, Data Comprehension, Interpersonal Skills, Typing Speed, Financial Services Experience, Operational Excellence, Problem Solving, Cross-Training, Customer Service, Compliance, Research Skills, Independent Work, Flexibility

Industry

Financial Services

Description

Join our Virtual Payment Center team and play a vital role in global payment processing. Be part of a dynamic environment where accuracy and client service are paramount. Grow your career with us as you support international transactions and drive operational excellence. Job Summary As a Transactions Specialist within the Virtual Payment Center, you will review foreign items through image files and process image-scan and open cases/index items received through mail and couriers from clients, branches, other internal departments, and correspondent banks. You will obtain and apply foreign currency conversion rates on international items as required. You will ensure all transactions are processed accurately and efficiently, maintaining high standards of quality and compliance. Job Responsibilities Ensure required IPH levels are met Maintain high accuracy levels to mitigate financial risk Cross-train on other functions for backup support Demonstrate attention to detail and commitment to quality Process DDA transactions for Retail & Commercial Banking customers Resolve customer-initiated transactions unable to be realized Compare and escalate discrepancies in internal records Meet firm-wide quality standards Engage with team to complete cases within timelines Exhibit highest standards of customer service and confidentiality Communicate and escalate issues to management as needed Required Qualifications, Capabilities, and Skills Hold a Bachelor’s or Graduate Degree Demonstrate good typing speed (minimum 8,000 keystrokes/hour) Possess 2+ years’ experience in Financial Services or Banking operations Exhibit strong research, analytical, and data comprehension skills Build outstanding client management and stakeholder partnerships Display excellent interpersonal and communication skills Work independently on multiple assignments in a deadline-driven environment Preferred Qualifications, Capabilities, and Skills Bring experience in middle or back-office operations Demonstrate cross-line of business knowledge of banking systems Possess strong computer skills, including Microsoft Office Suite Grasp concepts and procedures quickly Show flexibility in operating hours, including overtime and weekends Exhibit a strong sense of ownership and responsibility Adapt comfortably to change, ambiguity, and informed risk-taking

Responsibilities

As a Transactions Specialist, you will review foreign items and process transactions while ensuring accuracy and compliance. You will also resolve discrepancies and engage with the team to meet quality standards and timelines.