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Transaction Svs Rep at Citi
Chennai, tamil nadu, India -
Full Time

Start Date

Immediate

Expiry Date

25 Mar, 26

Salary

0.0

Posted On

25 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Problem Solving, Decision Making, Microsoft Office, Verbal Communication, Written Communication, Sales Experience, Influencing Skills, Relationship Management, Technical Skills, Data Entry Skills, Creative Problem Solving, Mentoring, Team Motivation, Performance Monitoring, Client Experience, Performance Targets

Industry

Financial Services

Description
Assist with providing solutions to inbound customer inquiries through effective problem solving and decision making Develop and apply thorough knowledge of practices and procedures to accomplish team goals Assist immediate manager with team motivation and performance monitoring Mentor associates to improve individual performance Consistently achieve individual and team performance targets under little to no direct supervision Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. 2-4 years' experience in a related role Proficient in Microsoft Office Effective verbal and written communication skills Sales experience Excellent influencing and relationship management skills Proven ability to work under limited supervision and seek out advancement opportunities Excellent technical and data entry skills, including utilizing a 10-key touchpad Proven ability to creatively solve problems High School diploma or equivalent ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------
Responsibilities
Assist with providing solutions to inbound customer inquiries and develop knowledge of practices to accomplish team goals. Mentor associates and achieve individual and team performance targets.