Transactions Administrator - Waverley Court at City of Edinburgh Council

Easter Howgate, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

29850.0

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Council tax administration, Data entry, Customer service, Record keeping, Financial administration, Communication, Teamwork, Problem solving, Attention to detail

Industry

Government Administration

Description

Transactions Administrator Waverley Court Salary: £27,257 - £29,850 Hours: 36 per week The main duties of the post involve working in a processing team responsible for the administration and recovery of Council Tax based on the relevant legislation. Maintaining accurate records and providing a high level of customer service are key attributes required for this role. It is desirable for the applicant to have experience and knowledge of working as part of a team processing Council Tax correspondence. Alternatively, it is expected the applicant will have a background working in a finance related environment. Training will be provided to the successful applicant(s). The post holder(s) will have the opportunity to work in the office or adopt a hybrid approach between home and office. This will be following completion of the classroom based training and subsequent support provided during a period of approximately 10 weeks based in the office. This post is subject to a Basic Disclosure check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory. We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview. Find out more about our commitment to equalities https://www.edinburgh.gov.uk/work-us/inclusive-edinburgh/4 [https://www.edinburgh.gov.uk/work-us/inclusive-edinburgh/4] As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We’re interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working. You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council [https://www.edinburgh.gov.uk/work-us/behaviours] Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working. Follow us on X at @edincounciljobs View Transactions Administrator job description [https://www.edinburgh.gov.uk/downloads/file/39194/transactions-administrator-cec442-jd] View Transactions Administrator person specification [https://www.edinburgh.gov.uk/downloads/file/39365/transactions-administrator-ps-07-04] THE CITY OF EDINBURGH COUNCIL About Us: Are you keen to shape the future of Scotland’s capital city? The City of Edinburgh Council is looking for dedicated and enthusiastic individuals to work with us and deliver key services across our capital city. We’re the second largest local authority in Scotland with a workforce of over 19,000 who all play a crucial role in maintaining and supporting vital services to over 500,000 residents. We offer an incredible variety of career opportunities across a broad range of sectors. Join us and you’ll find a role where you can make a difference and grow your career. Our Culture: Our Behaviours, respect, integrity, and flexibility guide everything that we do, and we strive to make sure all colleagues feel valued and have a sense of belonging in the workplace. We want to make sure that we bring people into our roles who demonstrate Our Behaviours and are dedicated and committed to our purpose of serving our community. We are focused on delivering excellent customer service to meet citizens needs and make the city a better place. You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council [https://www.edinburgh.gov.uk/work-us/behaviours]. Equality, Diversity and Inclusion: We recognise the benefits that diverse perspectives, experiences and backgrounds bring to our organisation, and we’re committed to employing a workforce that represents the population of the city we serve. We particularly encourage applicants from under-represented groups including women, LGBT+ people, racially minoritised groups, people with disabilities and people who are neurodivergent. As part of our commitment to inclusive recruitment, we're delighted to announce that we have extended our guaranteed interview scheme to include all applicants who are or have been care experienced, and who meet the essential criteria for the post. This extends our current arrangements of being a Disability Confident Employer, that guarantee an interview to applicants who meet the criteria for the post and who declare a disability. Happy to talk flexible working. Colleague Support and Wellbeing As outlined in our People Strategy 2024-27, we aim to nurture a healthy workforce where we can all thrive. We offer regular events, initiatives and learning opportunities covering a range of different health and wellbeing topics. We’re committed to supporting employees to achieve a healthy work life balance. There are several policies in place to support this ranging from flexible work options to career breaks. Our full suite of employment policies can be found here. We have a range of support options available including access to counselling, a mental health support service, an occupational health service, speak up supporters and a colleague listening service. Reasonable Adjustments: We’re committed to providing an inclusive and accessible experience at work for all our colleagues and we’ll work hard to ensure that we meet the changing needs of colleagues throughout their time with us. We’re also geared up to support all candidates who may require reasonable adjustments during the recruitment process. Candidates invited for interview, should let the hiring manager know what they need, and they will do everything they can to accommodate your request.

Responsibilities

The role involves working in a processing team to administer and recover Council Tax in accordance with relevant legislation. You will be responsible for maintaining accurate records and delivering high-quality customer service to residents.