TRANSCRIBER (FTC)

Vacancy Type
Police Staff
Area Command / Department
Business Services
Location
Gateshead
Contract Type
Fixed Term
Hours
Full Time
Salary Range
£26,106 - £26,403
Closing Date
08/09/2025
Role:

JUST SO YOU KNOW

Our application form will help us understand how your work, education and life experience has prepared you for the role of a Transcriber with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re ing for and the values and behaviours that contribute.
The recruitment process will consist of the initial application form followed by a face to face interview and Typing exercise. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.
We are proud members of the Business Disability Forum, with whom we collaborate with to improve the lives of disabled employees. We are also a Disability Confident Employer, therefore if you demonstrate that you meet the minimum criteria for this role as stated in the advert, we will progress your application and offer you an interview.
If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.
Use of AI in Applications: At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives.
If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.

THE ROLE

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Business Services Department as a Transcriber.
The Transcription Unit are seeking to appoint an individual who will be able to provide a comprehensive transcribing and word processing service, who is able to produce well presented documents, accurate text tables and file management. They must have a keen desire to deliver an effective customer service and satisfaction. Candidates must have RSA II or equivalent experience. A small typing test will be given as part of the interview process.

WHAT YOU’LL DO

• Transcribe Sensitive Audio Content: Accurately transcribe audio recordings including Achieving Best Evidence interviews, emergency calls, Body Worn Video footage, and other materials related to serious incidents and investigations.
• 
  Produce Legal and Investigative Documents: Create well-formatted documents such as witness statements and interview transcripts for use in Crown Court, Magistrates’ Court, and internal investigations.
• 
  Ensure Compliance and Quality Standards: Review recorded interviews and transcriptions to ensure alignment with Force policies, procedures, and PACE guidelines, maintaining a consistently high standard.

Provide Customer-Focused Support: Handle enquiries professionally, redirecting or escalating as needed to ensure efficient service and customer satisfaction.

• Maintain Equipment and Technical Functionality: Identify and report equipment faults or maintenance needs to ensure uninterrupted transcription services.

Sound interesting? For further information, and to support your application, please view the job descriptio
n