Job no: 543227
Work type: Staff
Location: East Bay
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

MINIMUM QUALIFICATIONS

Experience:

• The equivalent of two (2) years of professional experience in one of the student services program areas or in a related field.
• Experience should give evidence of competence and indicate the potential for further growth.
• A Master’s degree in a job‑related field may be substituted for one year of professional experience.

Education:

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field.
• Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

Knowledge and Abilities:

• Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management
• General knowledge of research and interview techniques; and of the principles of individual and group behavior.
• Ability to interpret and apply program rules and regulations.
• Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Obtain factual and interpretive information through interviews.
• Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data.
• Advise students individually and in groups on routine matters where required.
• Recognize multicultural, multi-sexed and multi‑aged value systems and work accordingly.
• Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
• Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

Advise students on admission requirements, policy and procedure:

• Advise prospective applicants regarding application processing and eligibility requirements.
• Communicate with applicant populations in individual and small group settings both on and off campus.
• Communicate admission requirements to educational counselors as needed.
• Counsel denied applicants regarding options and alternatives.
• Participate in campus events including Preview Day, Welcome Day, Orientation, and related activities.
• Identify potential candidates who would benefit from participation in special admission programs.
• Following general CSU and campus policies for the assignment of transfer credit, determine and advise on requirements outside of the major that transfer courses fulfill

Process Transfer Student Applications:

• Obtain all required information to determine eligibility using electronically submitted application data and transcript information.
• Assess and interpret self-reported applicant information and academic records for determination of eligibility for admission.
• Independently solve problems with individual applications by obtaining additional information from applicants, counselors, faculty and staff.
• Interpret and apply policies to unusual cases and determine when to refer unusual cases to supervisors.
• Plan the processing and evaluation for an assigned portion of the total applicant pool prioritizing work for different terms of entry simultaneously.
• Verify admitted applicants eligibility for enrollment.

Evaluate Academic Documents and make Final Admissions Decisions:

• Evaluate applications according to all applicable policies for CSU Eligibility and make final admissions decisions, including calculation of total college units, calculation of overall GPA and Required GE Courses.
• Evaluate individual college transcriptions for completion of transferable units, required GE Courses and GPA.
• Independently evaluate transfer credit for current and prospective applicants from test scores and/or accredited institutions.
• Interpret transcript information and update student records regarding University Writing Skills Requirement (UWSR) as appropriate.
• Independently assess completion of additional specific course requirements for impacted majors or special programs.

Advise students on admission requirements, policy and procedure:

• Advise prospective applicants regarding application processing and eligibility requirements.
• Communicate with applicant populations in individual and small group settings both on and off campus.
• Communicate admission requirements to educational counselors as needed.
• Counsel denied applicants regarding options and alternatives.
• Participate in campus events including Preview Day, Welcome Day, Orientation, and related activities.
• Identify potential candidates who would benefit from participation in special admission programs.
• Following general CSU and campus policies for the assignment of transfer credit, determine and advise on requirements outside of the major that transfer courses fulfill.

Other duties as assigned.