Aya Healthcare has an exciting 26-week opportunity in Oakland, CA!
Job Details:
JOB TITLE: Transfer Center Coordinator
CONTRACT DURATION: 26 weeks with potential to extend or become permanent
WEEKEND REQUIREMENT: No
LOCATION: Oakland, CA
ONBOARDING TIME: Expect 2-3 weeks from offer acceptance to start date.
Job Title: Transfer Center Coordinator
Urgent need for Transfer Center with ICU and ED background
Job Summary
Under general direction of the CAO (Chief Administrative Officer) the Transfer Center Coordinator coordinates
the transfer and acceptance of patients for all AHS facilities and externally within the markets served. The
position collects clinical information relative to a transfer request and then facilitates the transfer by matching
the patient’s clinical needs to the facility with bed capacity and service capability. The position works in
collaboration with multiple departments within each hospital to foster relationships with referring facilities, physicians, and hospital staff. The position works closely with the Bed/Capacity Coordinator and leadership team at each facility to identify, trend, and report barriers to patient throughput.
Qualifications
Education: BSN/Master’s in healthcare field preferred.
Education: Graduate of an accredited school of Nursing; ADN required.
Minimum Experience: Previous experience in Telecommunication, call center or telephone customer service. Five years of related clinical experience in an acute care setting required. At least two
years within an ED or Critical Care setting preferred. InterQual or related experience in a different program specific to admission criteria.
Preferred Licenses/Certification: BLS - Basic Life Support Certification issued by the American Heart Association. Valid license to practice as a Registered Nurse in the State of California.
Knowledge, Skills and Abilities
Ability to communicate effectively in oral, written, and electronic formats.
Ability to establish and maintain collaborative and effective working relationships.
Ability to manage multiple tasks simultaneously.
Act in an appropriate and professional manner as defined by the company’s Standards of Behavior, Policy
and Procedures, and Scope of Services.
Correct business English, including spelling, grammar and punctuation.
Current office administrative practices and procedures.
Demonstrated skills in problem solving, analytical and critical thinking, prioritization, negotiation, conflict
resolution, proactive general and clinical decision making.
Establish and maintain effective working relationships with a variety of individuals from various
socioeconomic, ethnic and cultural backgrounds.
Excellent communication skills, both written and verbal.
Knowledge of human growth and development, assessment, range of treatment, and care of patients of all
ages of patients served.
Knowledge of Meditech & Soarian Bed Management and other call and office-oriented systems as needed.
Proficient computer skills including Microsoft Office (Word, Outlook, Excel, PowerPoint).

Please refer the Job description for details