Transfer Center | Patient Placement Coordinator at Emerus

, , United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Coordination of Care, Admission Process, Transfer Process, Multidisciplinary Integration, Regulatory Compliance, EMTALA, HIPAA, Documentation, Interpersonal Skills, Professionalism, Task Management, Technical Aptitude, Customer Service, Attention To Detail, Organizational Skills, Clinical Knowledge

Industry

Hospitals and Health Care

Description

About Us HIGHLIGHTS Location: Fully remote, working equipment provided Shift: Mid shift | 2p-2a Required Experience: ER experience and/or healthcare transfer center experience Required License: Paramedic, EMT, or LVN license Perks: Shift differential, 2.5% annual bonus opportunity, Medical/Dental/Vision Benefits, 401K matching up to 4%, PTO plan, tuition reimbursement, and more! We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros. Position Overview The purpose of this position is to provide coordination of care during the admission and transfer process. The goal of the position is to enhance the quality of patient care through innovative and cost-effective best practices. This position promotes multidisciplinary integration to ensure successful continuity of care. Essential Job Functions Responsible for coordinating hospital admissions and transfers Facilitates conference calls between providers to coordinate continuity of care Identify, resolve, and escalate issues, process deviations, and service failures to leadership Maintain regulatory compliance with all state and federal regulatory agencies including, but not limited to, CMS Conditions of Participation, EMTALA, DNV, and HIPAA Adhere to all company and departmental values, policies, processes, and procedures Maintain detailed and accurate documentation of all admissions, transfers, conference calls, and all other activities related to essential job functions Communicates accurately and timely with a multi-disciplinary team including but not limited to providers, nurses, administrators on-call, hospital leadership, partner facilities, and non-partner facilities Establish good rapport and cooperative working relationships with partner transfer centers, non-partner transfer centers, and all other referral sources Maintain a positive, professional, and collaborative demeanor in all interactions (oral, telephone, written, and electronic) Provide superior customer service by listening, communicating empathetically and effectively in all interactions (oral, telephone, written, and electronic) Adapt to change with a willing and innovative spirit Meets all individual and departmental goals and quality standards as assigned Safeguard sensitive and confidential company information including patient PHI in remote work environment Apply clinical knowledge derived from education and experience as a foundation for gathering and reporting appropriate clinical data to ensure continuity of care Perform other duties as assigned Basic Qualifications 2 years hospital related or Emergency Room experience, required LVN or EMT, required Healthcare transfer center experience, preferred Superior interpersonal skills Maintain a high degree of professionalism Ability to manage multiple tasks simultaneously Assume personal responsibility for actions Possess a strong technical aptitude Demonstrate a friendly and service-oriented demeanor Strong attention to detail, organizational skills and follow-through discipline required Position requires fluency in English, written and oral communication

Responsibilities

The primary responsibility involves coordinating hospital admissions and transfers, facilitating conference calls between providers to ensure continuity of care, and resolving process deviations or service failures. This role also requires maintaining regulatory compliance with federal and state agencies and accurately documenting all related activities.