Description

• Lead business analysis activities across a complex transformation portfolio.
• Gather and document requirements, facilitate workshops, and map current and future state processes.
• Support service redesign, business case development, solution design, testing, and benefits realisation.
• Partner with operational teams, programme leads, and senior stakeholders to drive continuous improvement.
• Contribute to transformation best practice and support the development of business analysis capability across programmes.

Profile

• Extensive experience delivering business analysis within complex project and programme environments.
• Strong expertise in business process mapping, process redesign and continuous improvement methodologies.
• Experience developing Target Operating Models (TOMs) and supporting organisational transformation initiatives.
• Ability to produce business cases and contribute to benefits realisation activities.
• Excellent stakeholder management skills with experience engaging senior leaders and decision-makers.
• Strong analytical, problem-solving and requirements gathering capabilities.
• Confidence working independently and managing ambiguity within fast-paced environments.
• Sound understanding of business analysis frameworks, techniques and best practices.
• Experience coaching, mentoring or supporting colleagues while promoting knowledge sharing.
• A recognised Business Analysis qualification or equivalent relevant experience.
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