GENERAL INFORMATION

Salary
The national salary range is £58,511 - £65,329, London salary range is £63,343 - £70,725. Your salary will be dependent on your base location
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Vacancy Approach
Cross Government
Location
London, National
Region
London, National
Closing Date
25-Sep-2025
Post Type
Loan
Civil Service Grade
Grade 7
Number of jobs available
1
Reserve List
12 Months
Job ID
9802

DESCRIPTIONS & REQUIREMENTS

Job description
Transformation Lead

SKILLS AND EXPERIENCE

Narrative Required

Essential:

• Proven ability to translate strategy into action and delivering change through multi-disciplinary teams.
• Strong stakeholder management skills, including working with senior leaders, frontline operational staff, and technical experts.
• Experience in applying continuous improvement, agile or iterative delivery approaches.
• Ability to design and embed new ways of working, not just pilot or propose them.
• Strong analytical and communication skills, able to explain the value and impact of transformation and innovation clearly.
• Comfortable operating in ambiguous, high-pressure environments, creating clarity and direction.

Desirable:

• Experience in central government, policy development, or large-scale public sector transformation.
• Knowledge of digital delivery methods and service design.
• Experience of embedding change in frontline or operational contexts.

Candidates applying from HMPPS should note that the Ministry of Justice does not have the same conditions of employment as HMPPS. It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful.
The MoJ is proud to be Level 3 Disability Confident. Disability Confident is the approach through which we offer guaranteed interviews for all people with disabilities meeting the minimum criteria for the advertised role as set out in the job description.

EXPERIENCE

You will be asked to provide a CV outlining your career history.

You will also be asked to upload a Statement of Suitability of no more than 250 words outlining how you meet the following criteria:

• Proven ability to translate strategy into action and delivering change through multi-disciplinary teams.

CANDIDATES INVITED TO INTERVIEW

Please note that interviews will be carried out remotely.
During the panel interview, you will be asked experienced-based question, related to the essential and desirable skills and experience above, and strengths-based questions to explore what you enjoy, and your motivations relevant to the job role.
T is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.
You can refer to the CS Strengths dictionary for more details: Success Profiles - Civil Service Strengths Dictionary (publishing.service.gov.uk)
Interviews are expected to take place early October 2025.
Annex A - The STAR method
Using the STAR method can help you give examples of relevant experience that you have. It allows you to set the scene, show what you did, and how you did it, and explain the overall outcome.

Situation - Describe the situation you found yourself in. You must describe a specific event or situation. Be sure to give enough detail for the job holder to understand.

• W are you?
• Who was t with you?
• What had happened?

Task - The job holder will want to understand what you tried to achieve from the situation you found yourself in.

• What was the task that you had to complete and why?
• What did you have to achieve?

Actions - What did you do? The job holder will be looking for information on what you did, how you did it and why. Keep the focus on you. What specific steps did you take and what was your contribution? Remember to include how you did it, and the behaviours you used. Try to use “I” rather than “we” to explain your actions that lead to the result. Be careful not to take credit for something that you did not do.

Results - Don’t be shy about taking credit for your behaviour. Quote specific facts and figures. Explain how the outcome benefitted the organisation or your area. Make the outcomes easily understandable.

• What results did the actions produce?
• What did you achieve through your actions and did you meet your goals?
• Was it a successful outcome? If not, what did you learn from the experience?

JOB DESCRIPTION ATTACHMENT

• 
  G7 Transformation Lead JD Sept 25 - Loan.docx (Job Description Attachment)

EXPERIENCE

We will assess your experience for this role via the following methods
CV or Work History, Experience Questions, Statement of Suitability
Experience Questions Application Form Question Word Limit
250

EXPERIENCE

Your Experience for this role will be assessed at interview. To learn more about Experience and how they are assessed .

WE WILL ASSESS YOUR EXPERIENCE FOR THIS ROLE VIA THE FOLLOWING METHODS

Experience Questions

KEY RESPONSIBILITIES

• Operationalise Strategy: Take forward priorities set by the Strategy Team and senior leadership, shaping them into tangible outcomes, delivery roadmaps and embedding them into existing systems.
• Lead Complex Initiatives: Manage high-profile transformation projects, overseeing a transformation, priorities projects team and/or pilots (pathfinders), coordinating multi-disciplinary teams across policy, operations and technology.
• Embed Ways of Working: Model and coach agile, iterative, cross-functional approaches. Foster a culture of learning, experimentation and continuous improvement, encouraging teams across MoJ to think and work differently.
• Stakeholder Engagement: Build strong relationships across MoJ, agencies, and frontline operational staff, securing buy-in and ensuring solutions are grounded in reality.
• Change Adoption: Ensure new processes, tools and approaches are not just piloted but embedded into BAU, creating long-term value.
• Measure Impact: Use data and analysis to track outcomes, assess adoption, and demonstrate the value of transformation initiatives.
• Line Management: Support and develop Transformation Advisors, providing leadership and coaching within the Transformation Division.

At the MoJ we believe and promote alternative ways of working, these roles are available as:

• Full-time, part-time or the option to job share
• Flexible working pattern

This role sits within the Service Strategy & Transformation Directorate. We are responsible for:

• Working across the Service Transformation Group (with Justice Digital, the Legal Aid Agency, Office of the Public Guardian and the Criminal Injuries Compensation Authority), to understand and drive collaboration on current transformation and digital plans
• Supporting digital development and innovation to enhance the victim experience throughout the criminal justice (CJ) process, implement recommendations from the Independent Sentencing Review and support probation workers in His Majesty’s Prison and Probation Service (HMPPS)
• Identifying, encouraging and delivering new ways of working, acting as a critical friend to delivery partners and collaborating with a wider range of stakeholders to improve experiences for those in, and working with, the CJ system.
• Identifying cross-cutting transformation opportunities across the Ministry of Justice that can drive cutting-edge digital delivery, user experience, efficiencies and delivery of policy goals
• Baselining and supporting performance and prioritisation across the Service Transformation Group
• Bringing together all areas of the Group to collectively create a clear and compelling narrative for delivery over the next 3-5 years.
• Engaging across the Ministry of Justice and its agencies to gain buy-in and support for our initiatives