• The RoleYou’ll work closely with senior business and technology stakeholders to identify complex business challenges, shape solutions and drive transformation through to implementation.Key areas will include:Designing and implementing Target Operating Models (TOMs)
• Driving business and process improvement
• Supporting organisational transformation across structure, processes and governance
• Improving customer and member-facing service models
• Leading cross-functional transformation across technology, finance and operational functions
• Managing transformation plans, risks, issues, dependencies and governance
• Working across Agile, Waterfall and hybrid delivery environments
• Partnering with senior stakeholders to influence strategy and deliver meaningful business outcomes

About YouWe’re looking for a confident and commercially minded transformation professional who can operate comfortably between strategy, problem-solving and delivery.

• You’ll ideally have:Experience in management consulting, business transformation or complex change
• Strong experience across operating model design and transformation delivery
• A track record of taking complex problems from diagnosis through to implementation
• Strong stakeholder management and senior-level communication skills
• Experience managing transformation programmes, risks, issues and dependencies
• A proactive, analytical and collaborative approach
• Financial services or insurance experience is highly desirable
  •