Job Description:
JOB TITLE: Transit Service Clerk
DEPARTMENT: Transit

EDUCATION:

• Grade 12 education or equivalent secondary education as established by the Ontario Ministry of Education.

REQUIRED EXPERIENCE:

• Previous cash handling, cash balancing, customer service experience, with a strong attention to detail

OTHER SKILLS AND ASSETS:

• Good written, verbal communication skills with the ability to resolve/diffuse customer service issues.
• Exceptional interpersonal and customer service skills with the ability to resolve questions and concerns in a fast-paced work environment.
• Strong computer skills and point of sale systems (Access 2 Gov & PRESTO preferred).
• Sound judgment; excellent public relations and communication skills.
• Strong knowledge of the streets in Brampton.
• Ability to interpret maps and timetables is essential.
• Able to work independently and as part of a team.
• Ability to work with minimal supervision.
• Ability to work at any Brampton Transit Service Centre location.
• Successful candidates must be available to work flexible hours; this position will be required to work days, evenings, weekends and holidays.
  *Preference will be given to students that have a permanent residency in Brampton.
  *Various tests and/or exams may be administered as part of the selection criteria.
  Interview: Our recruitment process may be completed with video conference technology.
  If this opportunity matches your interest and experience, please apply online by clicking the button above by June 09, 2025 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.
  As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.
  Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
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Please refer the Job description for details